Windows asking for restart after installing USB CD-ROM driver from Microsoft

NTDEV
1

Hi,

I have this USB-CD-ROM device that once I connect to the PC, windows will ask for a restart. This doesn’t happen everyt times so I want to understand what cause this behavior.

Here is the setupapi.log:

[2009/06/10 16:42:46 1208.7 Driver Install]
#-019 Searching for hardware ID(s): usbstor\cdromxxxxxxxxxxxx_ms_________1.01,usbstor\cdromxxxxxxxxxxxx_ms_________,usbstor\cdromxxxxxxxx,usbstor\xxxxxxxxxxxx_ms_________1,xxxxxxxxxxxx_ms_________1,usbstor\gencdrom,gencdrom
#-018 Searching for compatible ID(s): usbstor\cdrom,usbstor\raw
#-198 Command line processed: C:\WINDOWS\system32\services.exe
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive”; Driver: “CD-ROM Drive”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “cdrom_install”.
#I023 Actual install section: [cdrom_install]. Rank: 0x00000006. Effective driver date: 07/01/2001.
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive (force CDDA accurate)”; Driver: “CD-ROM Drive (force CDDA accurate)”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “cdda_accurate_install”.
#I023 Actual install section: [cdda_accurate_install]. Rank: 0x00001006. Effective driver date: 07/01/2001.
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive (force CDDA inaccurate)”; Driver: “CD-ROM Drive (force CDDA inaccurate)”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “cdda_inaccurate_install”.
#I023 Actual install section: [cdda_inaccurate_install]. Rank: 0x00001006. Effective driver date: 07/01/2001.
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive (force IMAPI disable)”; Driver: “CD-ROM Drive (force IMAPI disable)”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “imapi_disable_install”.
#I023 Actual install section: [imapi_disable_install]. Rank: 0x00001006. Effective driver date: 07/01/2001.
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive (IMAPI settings 0,1)”; Driver: “CD-ROM Drive (IMAPI settings 0,1)”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “imapi_buffer1_install”.
#I023 Actual install section: [imapi_buffer1_install]. Rank: 0x00001006. Effective driver date: 07/01/2001.
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive (IMAPI settings 0,2)”; Driver: “CD-ROM Drive (IMAPI settings 0,2)”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “imapi_buffer2_install”.
#I023 Actual install section: [imapi_buffer2_install]. Rank: 0x00001006. Effective driver date: 07/01/2001.
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive (IMAPI settings 0,3)”; Driver: “CD-ROM Drive (IMAPI settings 0,3)”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “imapi_buffer3_install”.
#I023 Actual install section: [imapi_buffer3_install]. Rank: 0x00001006. Effective driver date: 07/01/2001.
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive (IMAPI settings 0,4)”; Driver: “CD-ROM Drive (IMAPI settings 0,4)”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “imapi_buffer4_install”.
#I023 Actual install section: [imapi_buffer4_install]. Rank: 0x00001006. Effective driver date: 07/01/2001.
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive (IMAPI settings 0,5)”; Driver: “CD-ROM Drive (IMAPI settings 0,5)”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “imapi_buffer5_install”.
#I023 Actual install section: [imapi_buffer5_install]. Rank: 0x00001006. Effective driver date: 07/01/2001.
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive (IMAPI settings 1,0)”; Driver: “CD-ROM Drive (IMAPI settings 1,0)”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “imapi_noopc_install”.
#I023 Actual install section: [imapi_noopc_install]. Rank: 0x00001006. Effective driver date: 07/01/2001.
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive (IMAPI settings 1,1)”; Driver: “CD-ROM Drive (IMAPI settings 1,1)”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “imapi_noopc_buffer1_install”.
#I023 Actual install section: [imapi_noopc_buffer1_install]. Rank: 0x00001006. Effective driver date: 07/01/2001.
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive (IMAPI settings 1,2)”; Driver: “CD-ROM Drive (IMAPI settings 1,2)”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “imapi_noopc_buffer2_install”.
#I023 Actual install section: [imapi_noopc_buffer2_install]. Rank: 0x00001006. Effective driver date: 07/01/2001.
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive (IMAPI settings 1,3)”; Driver: “CD-ROM Drive (IMAPI settings 1,3)”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “imapi_noopc_buffer3_install”.
#I023 Actual install section: [imapi_noopc_buffer3_install]. Rank: 0x00001006. Effective driver date: 07/01/2001.
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive (IMAPI settings 1,4)”; Driver: “CD-ROM Drive (IMAPI settings 1,4)”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “imapi_noopc_buffer4_install”.
#I023 Actual install section: [imapi_noopc_buffer4_install]. Rank: 0x00001006. Effective driver date: 07/01/2001.
#I022 Found “GenCdRom” in C:\WINDOWS\inf\cdrom.inf; Device: “CD-ROM Drive (IMAPI settings 1,5)”; Driver: “CD-ROM Drive (IMAPI settings 1,5)”; Provider: “Microsoft”; Mfg: “(Standard CD-ROM drives)”; Section name: “imapi_noopc_buffer5_install”.
#I023 Actual install section: [imapi_noopc_buffer5_install]. Rank: 0x00001006. Effective driver date: 07/01/2001.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [cdrom_install] in “c:\windows\inf\cdrom.inf”.
#I320 Class GUID of device remains: {4D36E965-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-166 Device install function: DIF_INSTALLDEVICEFILES.
#I124 Doing copy-only install of “USBSTOR\CDROM&VEN_xxxxxxxx&PROD_xxxx_MS&REV_1.01\040140290102100D&0”.
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [cdrom_install.Interfaces] from “c:\windows\inf\cdrom.inf”.
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of “USBSTOR\CDROM&VEN_xxxxxxxx&PROD_xxxx_MS&REV_1.01\040140290102100D&0”.
#W100 Query-removal during install of “USBSTOR\CDROM&VEN_xxxxxxxx&PROD_xxxx_MS&REV_1.01\040140290102100D&0” was vetoed by “USBSTOR\CdRom&Ven_xxxxxxxx&Prod_xxxx_MS&Rev_1.01\040140290102100d&0” (veto type 5: PNP_VetoOutstandingOpen).
#W104 Device “USBSTOR\CDROM&VEN_xxxxxxxx&PROD_xxxx_MS&REV_1.01\040140290102100D&0” required reboot: Query remove failed (install) CfgMgr32 returned: 0x17: CR_REMOVE_VETOED.
#I121 Device install of “USBSTOR\CDROM&VEN_xxxxxxxx&PROD_xxxx_MS&REV_1.01\040140290102100D&0” finished successfully.

any help would be appreciated.

Thanks,

Minh Phan

2

To narrow this down, what can cayse the veto type 5: PNP_VetoOutstandingOpen ?

3

An app or driver has opened a file against the driver which does not allow the query remove to succeed

d

Sent from my phone with no t9, all spilling mistakes are not intentional.

-----Original Message-----
From: xxxxx@gmail.com
Sent: Tuesday, June 23, 2009 7:48 PM
To: Windows System Software Devs Interest List
Subject: RE:[ntdev] Windows asking for restart after installing USB CD-ROM driver from Microsoft

To narrow this down, what can cayse the veto type 5: PNP_VetoOutstandingOpen ?

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4

Thanks Doron,

Do you have an idea what apps or driver is opening the file ? I restarted my PC and didn’t start any application and connected my device. This issue doesn’t happen every time, could it be related to timing ?

Regards,

Minh

5

Autorun/autoplay can be a typical culprit, it opens the device to scan for autorun/play files and in the middle of that, the stack must be torn down

d

6

Thanks for clarifying this Doron.

Minh