Hi,
Issue: Blue Screen of Death ( BSOD) with error " HAL_INITIALIZATION_FAILED" 0x0000005C
This issue occurs consistently thereby preventing our Veeam Backup and Replication from successful completing backups.Basically the VM is not able to reboot and we must force it. This has been happening for about one week now.
Before then, there were never any issues whatsoever. The server is patched, except for MS Defender Antivirus update -KB2267602 which i am going to install soon.all drivers are up to date. Today i just Updated vmxnet3 ethernet adapter
I have attemted various troubleshooting steps as outlined in Microsoft documentation, but the issue persists.
Steps taken so far:
- in Safe Mode- i wet to CMD as Administrator, typed bcdedit /set useplatformclock true, then checked by typing bcdedit /enum and it shows yes.
- I entered the commands:
bootrec /RebuildBcd
bootrec /FixMbr
bootrec /FixBoot - Redirecting
This is the onedrive link for the dumps
https://1drv.ms/u/c/21134fc0a18bab93/EWLZ_bSy-sRHpbXOcOS7vkcBK-oGZalxXBIFuC7VexBJgw?e=qQJ2yc
OS Name: MS Windows Server 2019 Datacenter
OS Version: 10.0.17763 ( Build 17763)
OS Configuration : Standalone Server
OS Build Type: Multiprocesor Free
Please help.