Hi All,
I’m trying to debug a mass storage problem on Windows 7. When I connect the pen drive
to my machine, the USB drive appears with a yellow exclamation mark under the
portable devices( in device manager ). The entry under USB devices ( in device manager) is proper. The device is being used over USB over IP.
I am pasting the related event logs for ur ref. Please give me a pointer, to debug the problem.
Log Name: System
Source: Microsoft-Windows-UserPnp
Date: 7/16/2012 10:57:48 PM
Event ID: 20001
Task Category: (7005)
Level: Information
Keywords:
User: SYSTEM
Computer: PC
Description:
Driver Management concluded the process to install driver FileRepository\wpdfs.inf_x86_neutral_fc4ebadff3a40ae4\wpdfs.inf for Device Instance ID WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#??USBSTOR#DISK&VEN_SANDISK&PROD_CRUZER_BLADE&REV_1.00#2&3A8329B&0&&0# with the following status: 0x0.
Event Xml:
20001
0
4
7005
0
0x8000000000000000
18788
System
bmadiraj-PC
FileRepository\wpdfs.inf_x86_neutral_fc4ebadff3a40ae4\wpdfs.inf
6.1.7600.16385
Microsoft
WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#??USBSTOR#DISK&VEN_SANDISK&PROD_CRUZER_BLADE&REV_1.00#2&3A8329B&0&&0#
{EEC5AD98-8080-425F-922A-DABF3DE3F69A}
false
true
false
0x0
WPD FileSystem Volume Driver
Log Name: System
Source: Microsoft-Windows-UserPnp
Date: 7/16/2012 10:57:48 PM
Event ID: 20003
Task Category: (7005)
Level: Information
Keywords:
User: SYSTEM
Computer: PC
Description:
Driver Management has concluded the process to add Service WUDFRd for Device Instance ID WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#??USBSTOR#DISK&VEN_SANDISK&PROD_CRUZER_BLADE&REV_1.00#2&3A8329B&0&&0# with the following status: 0.
Event Xml:
20003
0
4
7005
0
0x8000000000000000
18787
System
bmadiraj-PC
WUDFRd
system32\DRIVERS\WUDFRd.sys
WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#??USBSTOR#DISK&VEN_SANDISK&PROD_CRUZER_BLADE&REV_1.00#2&3A8329B&0&&0#
true
true
0
Log Name: System
Source: Microsoft-Windows-WPDClassInstaller
Date: 7/16/2012 10:57:48 PM
Event ID: 25089
Task Category: Driver Migration
Level: Information
Keywords: Classic
User: N/A
Computer: PC
Description:
It was not possible to access the device (\?\wpdbusenumroot#umb#2&37c186b&0&storage#volume#??usbstor#disk&ven_sandisk&prod_cruzer_blade&rev_1.00#2&3a8329b&0&&0##{10497b1b-ba51-44e5-8318-a65c837b6661}) after installing drivers. Error code 0x80070002.
Event Xml:
25089
0
4
48
0
0x80000000000000
18786
System
bmadiraj-PC
\?\wpdbusenumroot#umb#2&37c186b&0&storage#volume#??usbstor#disk&ven_sandisk&prod_cruzer_blade&rev_1.00#2&3a8329b&0&&0##{10497b1b-ba51-44e5-8318-a65c837b6661}
0x80070002
Log Name: System
Source: Microsoft-Windows-WPDClassInstaller
Date: 7/16/2012 10:57:48 PM
Event ID: 24576
Task Category: Driver Installation
Level: Information
Keywords: Classic
User: N/A
Computer: PC
Description:
Drivers were successfully installed for device .
Event Xml:
24576
0
4
16
0
0x80000000000000
18785
System
bmadiraj-PC
Log Name: System
Source: Microsoft-Windows-DriverFrameworks-UserMode
Date: 7/16/2012 10:57:47 PM
Event ID: 10100
Task Category: Installation or update of device drivers.
Level: Information
Keywords:
User: SYSTEM
Computer: PC
Description:
The driver package installation has succeeded.
Event Xml:
10100
1
4
48
2
0x2000000000000000
18784
System
bmadiraj-PC
0
Log Name: System
Source: Microsoft-Windows-DriverFrameworks-UserMode
Date: 7/16/2012 10:57:47 PM
Event ID: 10002
Task Category: Installation or update of device drivers.
Level: Information
Keywords:
User: SYSTEM
Computer: PC
Description:
The UMDF service WpdFs (CLSID {112DE495-AC4C-46F8-B663-6A4266C53313}) was upgraded. It requires framework version 1.9.0 or higher.
Event Xml:
10002
1
4
48
0
0x2000000000000000
18783
System
bmadiraj-PC
1.9.0
Log Name: System
Source: Microsoft-Windows-DriverFrameworks-UserMode
Date: 7/16/2012 10:57:47 PM
Event ID: 10000
Task Category: Installation or update of device drivers.
Level: Information
Keywords:
User: SYSTEM
Computer: PC
Description:
A driver package which uses user-mode driver framework version 1.9.0 is being installed on device WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#??USBSTOR#DISK&VEN_SANDISK&PROD_CRUZER_BLADE&REV_1.00#2&3A8329B&0&&0#.
Event Xml:
10000
1
4
48
1
0x2000000000000000
18782
System
bmadiraj-PC
WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#??USBSTOR#DISK&VEN_SANDISK&PROD_CRUZER_BLADE&REV_1.00#2&3A8329B&0&&0#
Log Name: System
Source: Service Control Manager
Date: 7/16/2012 10:57:46 PM
Event ID: 7036
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: PC
Description:
The Portable Device Enumerator Service service entered the running state.
Event Xml:
7036
0
4
0
0
0x8080000000000000
18781
System
bmadiraj-PC
Portable Device Enumerator Service
running
57005000440042007500730045006E0075006D002F0034000000
Log Name: System
Source: Service Control Manager
Date: 7/16/2012 10:56:10 PM
Event ID: 7036
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: PC
Description:
The Portable Device Enumerator Service service entered the stopped state.
Event Xml:
7036
0
4
0
0
0x8080000000000000
18780
System
bmadiraj-PC
Portable Device Enumerator Service
stopped
57005000440042007500730045006E0075006D002F0031000000
Thanks