More likely, he wants to resolve the problem, not discuss it with a
first level support engineer reading from a script (don’t get me wrong -
I understand why companies use first level support engineers reading
from a script, since it is a sorting process. Heck, when you contact
OSR support you get terrific first level support engineers, but then
again, you aren’t paying $45 for the support call, but that’s just a
different kind of sorting process…)
This is one of the reasons for people to attend PlugFest - it allows you
to build up contacts for situations just like this.
Regards,
Tony
Tony Mason
Consulting Partner
OSR Open Systems Resources, Inc.
http://www.osr.com
-----Original Message-----
From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com] On Behalf Of
xxxxx@seagate.com
Sent: Tuesday, December 13, 2005 1:57 PM
To: ntfsd redirect
Subject: RE: [ntfsd] Symantec NAV
You don’t have the contact information for Symantec technical support?
Or
are trying to avoid a $45+ technical support fee?
Gary G. Little
-----Original Message-----
From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com] On Behalf Of xxxxx@alfasp.com
Sent: Tuesday, December 13, 2005 12:44 PM
To: Windows File Systems Devs Interest List
Subject: [ntfsd] Symantec NAV
Can someone from Symantec contact me, please, regarding an interop
issue? (this will also be an issue for many products using the
SwapBuffers sample).
–
Kind regards, Dejan M.
http://www.alfasp.com E-mail: xxxxx@alfasp.com
Alfa Transparent File Encryptor - Transparent file encryption services.
Alfa File Protector - File protection and hiding library for Win32
developers.
Alfa File Monitor - File monitoring library for Win32 developers.
Questions? First check the IFS FAQ at
https://www.osronline.com/article.cfm?id=17
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Questions? First check the IFS FAQ at
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