If DriverWorks is buggy, tell us where the bugs are, and I guarantee we’ll
fix them for you, and pretty fast: we usually ship interim systems with bug
fixes to our users. In fact, we have a bug tracking system where priorities
go from P0 (critical) to P4 (popcorn), and our general policy is that we do
not leave any P0, P1 or P2 bug unresolved unless we really can’t duplicate
it - and those are few and far between. As for support, use
xxxxx@compuware.com and you won’t be disappointed, we’re not in the
habit of leaving our users in the cold.
And your drivers work, right ? No bugs ? Not even need for support calls ?
So, again, maybe you want to ask your consultant to send us the bug reports
? Or at least give us some tracking numbers that would allow us to figure
out what kind of bugs and support problems he’s talking about ?
I’d be much obliged !
Alberto (a Compuware/Numega development manager !)
-----Original Message-----
From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com]On Behalf Of Ilya Dreytser
Sent: Tuesday, December 09, 2003 10:29 AM
To: Windows System Software Devs Interest List
Subject: [ntdev] What does everyone think of Numega (Compuware)
DriverWorks?
Hi.
My company is using the DriverWorks package to create several PCI drivers.
Drivers created, drivers work, everything is great!
Then our client gets us to hire a driver expert consultant, who proceeds
to tell them that DriverWorks is very very bugy, poorly supported, and not
fit to write a driver for a toaster!
So, I wanted to get the comments of other people in the driver development
field, the real life if you will (since this guy basically teaches
Mircosoft driver writing for a living), and see what people say about
DriverWorks, and their experiences with the package.
Thanks!
Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256
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