Please help regarding driver crash

Hi,

I am using WinDbg to analyze a kernel dump caused by a driver crash. I have set all the paths properly. Its showing me reason after I give !analyze -v, that “Probably caused by *.sys driver”.

But last time when I analyzed a memory dump file, it took me to the source code & to the exact line where it caused crash.

How to get that accurate cause? I guess last time I just got it. I am new to this field.
Please help me.

Thank you.

Regards,
Harsha


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> I am using WinDbg to analyze a kernel dump caused by a driver crash. I

have
set all the paths properly. Its showing me reason after I give
!analyze -v,
that “Probably caused by *.sys driver”.

You might want to check that you paths really are correct - what you
describe is symptomatic of either the symbols not being loaded or the source
path not being set. Some more info on what it says would help as well - at
least posting a stack dump to the group would help us figure out which of
the million possible problems is the one you are having.

/rod