dtm = a lunatic's nightmare

NTDEV
1

Since I am new to the world of DTM, I decided to keep it very simple. I installed the dtm controller and studio on my windows 2003 server and the dtm client on my xp machine. After performing the requisite setup actions for logo testing, I followed the example in DTM Help for monitor testing. In the “device console”, I selected “EDID 1.3 and DDC” and scheduled this test to execute. The first error reported is:

Failed to Start the Task “Copy Test Binaries”
Zero files are copied when Trying to Copy From Path “[WTT\WOW64TestBinRoot]\NTTEST\MULTIMEDIATEST\video\ntlogger.ini”…Failing the Task
Resolution
Zero files were copied. The CopyFile/CopyResult task has been marked failed. At least one file should be copied for the CopyFile/CopyResult task to pass.

I have no idea as to what this error is trying to say, and DTM Help is totally silent on the matter. Does anyone know how to get me “beyond go”? I would be quite happy just to get the DTM example to work not to mention my usb driver!

Thanks
Dan

2

To start, make sure the client can access that directory on the server using a UNC path. I don’t remember the details off the top of my head, but there is a directory on the controller that is shared and all clients are supposed to be able to access it.

3

Hi Takin

Thanks for the reply. My client PC has no problem accessing the controller’s dtmInstall directory. I revisited my process to test the client display and isolate the first occurrence of error. So, retracing my steps, I did the following:

  1. In DTM Studio/Job Monitor, I added my client PC to the “Test Pool”;
  2. I added dimension Wdk\ConfigureDisplayMonitorCRT to the policy;
  3. I set my client PC status = reset;
  4. The 10 tasks pegged to the new dimension execute in lockstep;
  5. All tasks = pass except one, i.e. DisplayMonitorCRT Master Config Job;
  6. The error message chain is …

Failed to Start the Task “Deploy Dynamic System Update Manager - Copy Watchdog Manager”
Zero files are copied when Trying to Copy From Path “\ensure2003.ENSURETECH\DTMInstall\Gatherers\x86\WatchdogMgr.exe”…Failing the Task
Resolution
Zero files were copied. The CopyFile/CopyResult task has been marked failed. At least one file should be copied for the CopyFile/CopyResult task to pass.

Failed to Copy File : “\ensure2003.ENSURETECH\DTMInstall\Gatherers\x86\WatchdogMgr.exe” Dest : "C:\WTT\JobsWorkingDir\AssetCfg"
Resolution
A Windows API Returned an unexpected error. Look at win32 error code in the inner error for more details.

Root Cause
Copying File From “\ensure2003.ENSURETECH\DTMInstall\Gatherers\x86\WatchdogMgr.exe” to “C:\WTT\JobsWorkingDir\AssetCfg\WatchdogMgr.exe” Failed
Error Code 32 (The process cannot access the file because it is being used by another process)
Resolution
No resolution provided.

I rechecked my permissions for the DTMInstall folder and subfolders, and the client should have full access. But why would the WatchdogMgr be in use? I never started it (at least to my knowledge). Any Ideas?

Thanks
Dan

4

The problem that I was having with copying watchdogmgr.exe was due to my configuration. I have 2 PCs: PC1 runs Windows 2003 Server + DTM Controller & Studio; PC2 runs XP + DTM Client. Both PCs are members of a company-wide domain. Initially I installed DTM Controller & Studio on PC1 logged in as Administrator. I installed DTM Client on PC2 logged in with my domain ID which has administrative privilege. In this configuration, the watchdogmgr copy error occurs.

When I install all the software as above while logged in with my domain ID on both PCs then apply the submission, everything is copasetic.

Thanks
Dan