Debugging Geographically far crashed NT system

NTDEV
1

Hello All,

Is it possible to debug(using WinDbg) the NT system, which is crashed and
Geographically far from here? If yes, let me know…

I would appreciate your responce…

G!r!

This e-mail has been sent to you courtesy of OperaMail, as a free service from
Opera Software, makers of the award-winning Web Browser, Opera. Visit us at
http://www.opera.com/ or our portal at: http://www.myopera.com/ Your free e-mail
account is waiting at: http://www.operamail.com/

You are currently subscribed to ntdev as: $subst(‘Recip.EmailAddr’)
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

2

Ever hear of a modem? They are funny little boxes that have a wire that
plugs into the phone jack and another one that plugs into your serial port,
oh and a third one that plugs into the AC wall plug-in. Make sure the serial
connection is NOT using the null modem required for local debugging (there’s
a modem in the line this time). Use the modem to auto dial the number, and
it then becomes a serial line after the connect takes place.

Gary

-----Original Message-----
From: Girish [mailto:xxxxx@operamail.com]
Sent: Monday, April 23, 2001 7:01 PM
To: NT Developers Interest List
Subject: [ntdev] Debugging Geographically far crashed
NT system

Hello All,

Is it possible to debug(using WinDbg) the NT system, which
is crashed and
Geographically far from here? If yes, let me know…

I would appreciate your responce…

G!r!

This e-mail has been sent to you courtesy of OperaMail, as
a free service from
Opera Software, makers of the award-winning Web Browser,
Opera. Visit us at
http://www.opera.com/ or our portal at:
http://www.myopera.com/ Your free e-mail
account is waiting at: http://www.operamail.com/

You are currently subscribed to ntdev as:
xxxxx@delphieng.com
To unsubscribe send a blank email to
leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

You are currently subscribed to ntdev as: $subst(‘Recip.EmailAddr’)
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

3

Coming soon to a location near you! Give me a week or so, and we’ll have a
remote debugger over TCP/IP, it’s going to work even if your remote target
has crashed, as long as SoftIce is there. More (and don’t quote me on that
one :slight_smile: ) I believe that target machines are covered by the host licence, so
you don’t pay any more to do remote debugging on any number of targets. Your
Sysadmin will maybe have a heart attack, but hey, do you care ?

Alberto.

-----Original Message-----
From: Gary Little [mailto:xxxxx@Broadstor.com]
Sent: Tuesday, April 24, 2001 1:29 PM
To: NT Developers Interest List
Subject: [ntdev] RE: Debugging Geographically far crashed NT system

Ever hear of a modem? They are funny little boxes that have a wire that
plugs into the phone jack and another one that plugs into your serial port,
oh and a third one that plugs into the AC wall plug-in. Make sure the serial
connection is NOT using the null modem required for local debugging (there’s
a modem in the line this time). Use the modem to auto dial the number, and
it then becomes a serial line after the connect takes place.

Gary

BM__MailData-----Original Message-----
From: Girish [ mailto:xxxxx@operamail.com
mailto:xxxxx ]
Sent: Monday, April 23, 2001 7:01 PM
To: NT Developers Interest List
Subject: [ntdev] Debugging Geographically far crashed NT system

Hello All,

Is it possible to debug(using WinDbg) the NT system, which is
crashed and
Geographically far from here? If yes, let me know…

I would appreciate your responce…

G!r!

------------------------------------------------------------
This e-mail has been sent to you courtesy of OperaMail, as a free
service from
Opera Software, makers of the award-winning Web Browser, Opera. Visit us
at
http://www.opera.com/ http:</http:> or our portal at:
http://www.myopera.com/ http:</http:> Your free e-mail
account is waiting at: http://www.operamail.com/ http:</http:>

------------------------------------------------------------

—
You are currently subscribed to ntdev as: xxxxx@delphieng.com
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

—
You are currently subscribed to ntdev as: xxxxx@compuware.com
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

—
You are currently subscribed to ntdev as: $subst(‘Recip.EmailAddr’)
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com</mailto:xxxxx>

4

RE: [ntdev] Debugging Geographically far crashed NT systemOr if you have Internet connection between the two places, use the .remote and .server commands to set up a session where you and the remote site can both share the debugger outputs. All this needs is a TCP/IP connection. Named pipes are also supported I think. However if any of you is behind the firewall forget it. It will work if both of you are behind a single firewall.

The other options are to use NetMeeting Desktop Sharing or VNC or Win2000 Terminal server. Too many options. Or just debug the memory.dmp file.

Hope this helps.

----- Original Message -----
From: Gary Little
To: NT Developers Interest List
Sent: Tuesday, April 24, 2001 10:29 AM
Subject: [ntdev] RE: Debugging Geographically far crashed NT system

Ever hear of a modem? They are funny little boxes that have a wire that plugs into the phone jack and another one that plugs into your serial port, oh and a third one that plugs into the AC wall plug-in. Make sure the serial connection is NOT using the null modem required for local debugging (there’s a modem in the line this time). Use the modem to auto dial the number, and it then becomes a serial line after the connect takes place.

Gary

-----Original Message-----
From: Girish [mailto:xxxxx@operamail.com]
Sent: Monday, April 23, 2001 7:01 PM
To: NT Developers Interest List
Subject: [ntdev] Debugging Geographically far crashed NT system

Hello All,

Is it possible to debug(using WinDbg) the NT system, which is crashed and
Geographically far from here? If yes, let me know…

I would appreciate your responce…

G!r!

This e-mail has been sent to you courtesy of OperaMail, as a free service from
Opera Software, makers of the award-winning Web Browser, Opera. Visit us at
http://www.opera.com/ or our portal at: http://www.myopera.com/ Your free e-mail
account is waiting at: http://www.operamail.com/

You are currently subscribed to ntdev as: xxxxx@delphieng.com
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

You are currently subscribed to ntdev as: xxxxx@hotmail.com
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

You are currently subscribed to ntdev as: $subst(‘Recip.EmailAddr’)
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

5

Alberto,

it seems as a good idea but usually the crashed machine hasn’t SI installed
:slight_smile: OK, it would help if the crash is reproducible. I’m not sure how to
force remote admin in another company to install SI on their machine. It
seems a huge security leak. Is remote protocol password protected? Is
communication encrypted? Is there a problem with licences for targets in
other company?

Thanks,

Michal

Best regards,

Michal Vodicka
Veridicom
(RKK - Skytale)
[WWW: http://www.veridicom.com , http://www.skytale.com]

From: Moreira, Alberto[SMTP:xxxxx@compuware.com]
Reply To: NT Developers Interest List
Sent: Tuesday, April 24, 2001 7:47 PM
To: NT Developers Interest List
Subject: [ntdev] RE: Debugging Geographically far crashed NT system

Coming soon to a location near you! Give me a week or so, and we’ll have a
remote debugger over TCP/IP, it’s going to work even if your remote target
has crashed, as long as SoftIce is there. More (and don’t quote me on that
one :slight_smile: ) I believe that target machines are covered by the host licence,
so you don’t pay any more to do remote debugging on any number of targets.
Your Sysadmin will maybe have a heart attack, but hey, do you care ?

Alberto.

You are currently subscribed to ntdev as: $subst(‘Recip.EmailAddr’)
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

6

Right now, this is intended to be used in a development environment, and
it’s going to be relatively easy for a sysadmin to filter out our packets at
firewall level. We’re actively debating security issues as we speak, and
we’re aware of some of the potential problems; and it does help to hear from
people like you, who really have the handle on what’s going on in
development sites! This is a Beta 1, almost an Alpha really, so we still
have some ground to cover.

And in a development environment, it might be a good idea to install the
target component of SoftIce, or DriverStudio in remote machines under
development.

Alberto.

-----Original Message-----
From: Vodicka, Michal [mailto:xxxxx@rkk.cz]
Sent: Tuesday, April 24, 2001 2:55 PM
To: NT Developers Interest List
Subject: [ntdev] RE: Debugging Geographically far crashed NT system

Alberto,

it seems as a good idea but usually the crashed machine hasn’t SI installed
:slight_smile: OK, it would help if the crash is reproducible. I’m not sure how to
force remote admin in another company to install SI on their machine. It
seems a huge security leak. Is remote protocol password protected? Is
communication encrypted? Is there a problem with licences for targets in
other company?

Thanks,

Michal

Best regards,

Michal Vodicka
Veridicom
(RKK - Skytale)
[WWW: http://www.veridicom.com , http://www.skytale.com]

From: Moreira, Alberto[SMTP:xxxxx@compuware.com]
Reply To: NT Developers Interest List
Sent: Tuesday, April 24, 2001 7:47 PM
To: NT Developers Interest List
Subject: [ntdev] RE: Debugging Geographically far crashed NT system

Coming soon to a location near you! Give me a week or so, and we’ll have a
remote debugger over TCP/IP, it’s going to work even if your remote target
has crashed, as long as SoftIce is there. More (and don’t quote me on that
one :slight_smile: ) I believe that target machines are covered by the host licence,
so you don’t pay any more to do remote debugging on any number of targets.
Your Sysadmin will maybe have a heart attack, but hey, do you care ?

Alberto.

You are currently subscribed to ntdev as: xxxxx@compuware.com
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

You are currently subscribed to ntdev as: $subst(‘Recip.EmailAddr’)
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

7

Oh gosh … GASP … “technically inferior” WinDbg already HAS that … at
least the boys at Microsoft just asked me to do exactly that to debunk a
problem I’ve been reporting.

Gary G. Little
Sr. Staff Engineer
Broadband Storage, Inc.
xxxxx@broadstor.com
xxxxx@delphieng.com

-----Original Message-----
From: Moreira, Alberto [mailto:xxxxx@compuware.com]
Sent: Tuesday, April 24, 2001 10:48 AM
To: NT Developers Interest List
Subject: [ntdev] RE: Debugging Geographically far crashed NT system

Coming soon to a location near you! Give me a week or so, and we’ll have a
remote debugger over TCP/IP, it’s going to work even if your remote target
has crashed, as long as SoftIce is there. More (and don’t quote me on that
one :slight_smile: ) I believe that target machines are covered by the host licence, so
you don’t pay any more to do remote debugging on any number of targets. Your
Sysadmin will maybe have a heart attack, but hey, do you care ?

Alberto.

-----Original Message-----
From: Gary Little [mailto:xxxxx@Broadstor.com]
Sent: Tuesday, April 24, 2001 1:29 PM
To: NT Developers Interest List
Subject: [ntdev] RE: Debugging Geographically far crashed NT system

Ever hear of a modem? They are funny little boxes that have a wire that
plugs into the phone jack and another one that plugs into your serial port,
oh and a third one that plugs into the AC wall plug-in. Make sure the serial
connection is NOT using the null modem required for local debugging (there’s
a modem in the line this time). Use the modem to auto dial the number, and
it then becomes a serial line after the connect takes place.

Gary

BM__MailData-----Original Message-----
From: Girish [ mailto:xxxxx@operamail.com
mailto:xxxxx ]
Sent: Monday, April 23, 2001 7:01 PM
To: NT Developers Interest List
Subject: [ntdev] Debugging Geographically far crashed NT system

Hello All,

Is it possible to debug(using WinDbg) the NT system, which is
crashed and
Geographically far from here? If yes, let me know…

I would appreciate your responce…

G!r!

------------------------------------------------------------
This e-mail has been sent to you courtesy of OperaMail, as a free
service from
Opera Software, makers of the award-winning Web Browser, Opera. Visit us
at
http://www.opera.com/ http:</http:> or our portal at:
http://www.myopera.com/ http:</http:> Your free e-mail
account is waiting at: http://www.operamail.com/ http:</http:>

------------------------------------------------------------

—
You are currently subscribed to ntdev as: xxxxx@delphieng.com
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

—
You are currently subscribed to ntdev as: xxxxx@compuware.com
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

—
You are currently subscribed to ntdev as: xxxxx@delphieng.com
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

—
You are currently subscribed to ntdev as: $subst(‘Recip.EmailAddr’)
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com</mailto:xxxxx>

8

> ----------

From: Moreira, Alberto[SMTP:xxxxx@compuware.com]
Reply To: NT Developers Interest List
Sent: Tuesday, April 24, 2001 9:53 PM
To: NT Developers Interest List
Subject: [ntdev] RE: Debugging Geographically far crashed NT system

Right now, this is intended to be used in a development environment, and
it’s going to be relatively easy for a sysadmin to filter out our packets
at
firewall level.

For development it is OK. Please document ports you’re using (or is it
configurable?) to make filtering easier. Firewalls should be configured to
deny all but necessary but there are exceptions sometimes.

We’re actively debating security issues as we speak, and
we’re aware of some of the potential problems;

Yes, we provide security software and I’d feeling bad if force customer to
let machine open for whole Internet :slight_smile: I would appreciate password
protection, IP address restriction (only configured machines can connect)
and traffic encryption (key based on given password?). Also, man in the
middle attacks should be taken into account – encryption should solve it.
Seems I’m paranoid :wink:

and it does help to hear from
people like you, who really have the handle on what’s going on in
development sites! This is a Beta 1, almost an Alpha really, so we still
have some ground to cover.

And in a development environment, it might be a good idea to install the
target component of SoftIce, or DriverStudio in remote machines under
development.

I already instructed our testers to do it when testing drivers. Hopefully it
doesn’t violate licence agreement if I am only one who really debug problems
:slight_smile:

Michal

Best regards,

Michal Vodicka
Veridicom
(RKK - Skytale)
[WWW: http://www.veridicom.com , http://www.skytale.com]

You are currently subscribed to ntdev as: $subst(‘Recip.EmailAddr’)
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

9

Well, if Girish already has that, no need to use a modem, right ? Just
connect to the crashed machine over the TCP/IP network, and run the debugger
remote. Then look at the crash dump file remotely, generate reports at the
host, upload a summary or the whole file. Then reboot the remote machine,
fix the problem remotely, and try again. Simple!

And for the record, I do not slight WinDbg. It’s a nice product, it does
things we don’t, just like we do things it doesn’t. I am a technical man and
hence I can’t control pricing issues, so it’s a nonissue to me. All I’m
trying to do is to tell you guys what we have, or will have in the short
term!

Alberto.

-----Original Message-----
From: Gary Little [mailto:xxxxx@Broadstor.com]
Sent: Tuesday, April 24, 2001 2:40 PM
To: NT Developers Interest List
Subject: [ntdev] RE: Debugging Geographically far crashed NT system

Oh gosh … GASP … “technically inferior” WinDbg already HAS that … at
least the boys at Microsoft just asked me to do exactly that to debunk a
problem I’ve been reporting.

Gary G. Little
Sr. Staff Engineer
Broadband Storage, Inc.
xxxxx@broadstor.com
xxxxx@delphieng.com

-----Original Message-----
From: Moreira, Alberto [mailto:xxxxx@compuware.com]
Sent: Tuesday, April 24, 2001 10:48 AM
To: NT Developers Interest List
Subject: [ntdev] RE: Debugging Geographically far crashed NT system

Coming soon to a location near you! Give me a week or so, and we’ll have a
remote debugger over TCP/IP, it’s going to work even if your remote target
has crashed, as long as SoftIce is there. More (and don’t quote me on that
one :slight_smile: ) I believe that target machines are covered by the host licence, so
you don’t pay any more to do remote debugging on any number of targets. Your
Sysadmin will maybe have a heart attack, but hey, do you care ?

Alberto.

-----Original Message-----
From: Gary Little [mailto:xxxxx@Broadstor.com]
Sent: Tuesday, April 24, 2001 1:29 PM
To: NT Developers Interest List
Subject: [ntdev] RE: Debugging Geographically far crashed NT system

Ever hear of a modem? They are funny little boxes that have a wire that
plugs into the phone jack and another one that plugs into your serial port,
oh and a third one that plugs into the AC wall plug-in. Make sure the serial
connection is NOT using the null modem required for local debugging (there’s
a modem in the line this time). Use the modem to auto dial the number, and
it then becomes a serial line after the connect takes place.

Gary

BM__MailData-----Original Message-----
From: Girish [ mailto:xxxxx@operamail.com
mailto:xxxxx ]
Sent: Monday, April 23, 2001 7:01 PM
To: NT Developers Interest List
Subject: [ntdev] Debugging Geographically far crashed NT system

Hello All,

Is it possible to debug(using WinDbg) the NT system, which is
crashed and
Geographically far from here? If yes, let me know…

I would appreciate your responce…

G!r!

------------------------------------------------------------
This e-mail has been sent to you courtesy of OperaMail, as a free
service from
Opera Software, makers of the award-winning Web Browser, Opera. Visit us
at
http://www.opera.com/ http:</http:> or our portal at:
http://www.myopera.com/ http:</http:> Your free e-mail
account is waiting at: http://www.operamail.com/ http:</http:>

------------------------------------------------------------

—
You are currently subscribed to ntdev as: xxxxx@delphieng.com
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

—
You are currently subscribed to ntdev as: xxxxx@compuware.com
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

—
You are currently subscribed to ntdev as: xxxxx@delphieng.com
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

—
You are currently subscribed to ntdev as: xxxxx@compuware.com
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

—
You are currently subscribed to ntdev as: $subst(‘Recip.EmailAddr’)
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com</mailto:xxxxx>

10

Thank Alberto,

I will try this…

girish

===== Original Message From “Moreira, Alberto”
=====
>Well, if Girish already has that, no need to use a modem, right ? Just
>connect to the crashed machine over the TCP/IP network, and run the debugger
>remote. Then look at the crash dump file remotely, generate reports at the
>host, upload a summary or the whole file. Then reboot the remote machine,
>fix the problem remotely, and try again. Simple!
>
>And for the record, I do not slight WinDbg. It’s a nice product, it does
>things we don’t, just like we do things it doesn’t. I am a technical man and
>hence I can’t control pricing issues, so it’s a nonissue to me. All I’m
>trying to do is to tell you guys what we have, or will have in the short
>term!
>
>Alberto.
>
>-----Original Message-----
>From: Gary Little [mailto:xxxxx@Broadstor.com]
>Sent: Tuesday, April 24, 2001 2:40 PM
>To: NT Developers Interest List
>Subject: [ntdev] RE: Debugging Geographically far crashed NT system
>
>
>Oh gosh … GASP … “technically inferior” WinDbg already HAS that … at
>least the boys at Microsoft just asked me to do exactly that to debunk a
>problem I’ve been reporting.
>
>Gary G. Little
>Sr. Staff Engineer
>Broadband Storage, Inc.
>xxxxx@broadstor.com
>xxxxx@delphieng.com
>
>
>
>-----Original Message-----
>From: Moreira, Alberto [mailto:xxxxx@compuware.com]
>Sent: Tuesday, April 24, 2001 10:48 AM
>To: NT Developers Interest List
>Subject: [ntdev] RE: Debugging Geographically far crashed NT system
>
>
>Coming soon to a location near you! Give me a week or so, and we’ll have a
>remote debugger over TCP/IP, it’s going to work even if your remote target
>has crashed, as long as SoftIce is there. More (and don’t quote me on that
>one :slight_smile: ) I believe that target machines are covered by the host licence, so
>you don’t pay any more to do remote debugging on any number of targets. Your
>Sysadmin will maybe have a heart attack, but hey, do you care ?
>
>
>Alberto.
>
>-----Original Message-----
>From: Gary Little [mailto:xxxxx@Broadstor.com]
>Sent: Tuesday, April 24, 2001 1:29 PM
>To: NT Developers Interest List
>Subject: [ntdev] RE: Debugging Geographically far crashed NT system
>
>
>
>Ever hear of a modem? They are funny little boxes that have a wire that
>plugs into the phone jack and another one that plugs into your serial port,
>oh and a third one that plugs into the AC wall plug-in. Make sure the serial
>connection is NOT using the null modem required for local debugging (there’s
>a modem in the line this time). Use the modem to auto dial the number, and
>it then becomes a serial line after the connect takes place.
>
>Gary
>
> BM__MailData-----Original Message-----
>From: Girish [mailto:xxxxx@operamail.com
>mailto:xxxxx]
>Sent: Monday, April 23, 2001 7:01 PM
>To: NT Developers Interest List
>Subject: [ntdev] Debugging Geographically far crashed NT system
>
> Hello All,
>
> Is it possible to debug(using WinDbg) the NT system, which is
>crashed and
>Geographically far from here? If yes, let me know…
>
> I would appreciate your responce…
>
> G!r!
>
> ------------------------------------------------------------
>This e-mail has been sent to you courtesy of OperaMail, as a free
>service from
>Opera Software, makers of the award-winning Web Browser, Opera. Visit us
>at
>http://www.opera.com/ http:</http:> or our portal at:
>http://www.myopera.com/ http:</http:> Your free e-mail
>account is waiting at: http://www.operamail.com/ http:</http:>
>
>------------------------------------------------------------
>
>
> —
>You are currently subscribed to ntdev as: xxxxx@delphieng.com
>To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com
>
>—
>You are currently subscribed to ntdev as: xxxxx@compuware.com
>To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com
>
>—
>You are currently subscribed to ntdev as: xxxxx@delphieng.com
>To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com
>
>—
>You are currently subscribed to ntdev as: xxxxx@compuware.com
>To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com
>
>
>
>—
>You are currently subscribed to ntdev as: xxxxx@operamail.com
>To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com

------------------------------------------------------------
This e-mail has been sent to you courtesy of OperaMail, as a free service from
Opera Software, makers of the award-winning Web Browser, Opera. Visit us at
http://www.opera.com/ or our portal at: http://www.myopera.com/ Your free e-mail
account is waiting at: http://www.operamail.com/
------------------------------------------------------------

—
You are currently subscribed to ntdev as: $subst(‘Recip.EmailAddr’)
To unsubscribe send a blank email to leave-ntdev-$subst(‘Recip.MemberIDChar’)@lists.osr.com</mailto:xxxxx>