Greetings everyone,
I found your list via google and see a few months ago (apr '05) a few list
members have been experiencing problems with fltmgr.sys causing a BSOD. I
didn’t see any resolution or work-arounds posted however, so my trail sort
of ends there.
A server I manage has recently ‘come down’ with this problem as well; the
odd part is the bsod/bugcheck occurs almost the exact same time every
morning … around 3:15 - 3:30 am. I have checked for anything running a
scheduled task at that time and find nothing.
This server doesn’t do much … there are only two 3rd party programs on it:
Pervasive SQL 8
Norton Corporate 10
The rest is built in:
Active Directory domain
Distributed Filesystem
Remote Desktop / Terminal Services (for remote management only)
Printer and file server
The box itself:
Dell poweredge 2800
2g ram ecc ddr2
8x 73g scsi drives configured as 2 logic drives
Perc 4 raid controller
Intel 1000BT dual port server adapter
Thank you for any input or advice,
Gordon McLellan
here’s the output from Windbg:
Microsoft (R) Windows Debugger Version 6.5.0003.7 http:
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [c:\windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: srvhttp://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2003 Kernel Version 3790 (Service Pack 1) MP (4 procs) Free
x86 compatible
Product: LanManNt, suite: TerminalServer SingleUserTS
Built by: 3790.srv03_sp1_rtm.050324-1447
Kernel base = 0x80800000 PsLoadedModuleList = 0x808af988
Debug session time: Wed Sep 28 03:40:07.919 2005 (GMT-4)
System Uptime: 0 days 9:52:21.406
Loading Kernel Symbols
…
Loading unloaded module list
…
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffdc00c). Type “.hh dbgerr001” for details
Bugcheck Analysis
Use !analyze -v to get detailed debugging information.
BugCheck 8E, {c0000005, f724c421, b61e0814, 0}
ERROR: Symbol file could not be found. Defaulted to export symbols for
SYMEVENT.SYS -
Probably caused by : fltmgr.sys ( fltmgr!FltpCreate+a7 )
Followup: MachineOwner
---------
0: kd> !analyze -v
**************************************************************************
Bugcheck Analysis
*
*******************************************************************************
KERNEL_MODE_EXCEPTION_NOT_HANDLED (8e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but …
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: f724c421, The address that the exception occurred at
Arg3: b61e0814, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at “0x%08lx”
referenced memory at “0x%08lx”. The memory could not be “%s”.
FAULTING_IP:
Ntfs!NtfsAcquireResourceExclusive+8
f724c421 6681380207 cmp word ptr [eax],0x702
TRAP_FRAME: b61e0814 – (.trap ffffffffb61e0814)
ErrCode = 00000000
eax=00000000 ebx=88eb8250 ecx=00002386 edx=8a337020 esi=88eb83e0
edi=00000000
eip=f724c421 esp=b61e0888 ebp=b61e0888 iopl=0 nv up ei ng nz ac po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010296
Ntfs!NtfsAcquireResourceExclusive+0x8:
f724c421 6681380207 cmp word ptr [eax],0x702 ds:0023:00000000=???
Resetting default scope
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0x8E
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from f7291f85 to f724c421
STACK_TEXT:
b61e0888 f7291f85 88ac9d80 00000000 00000001
Ntfs!NtfsAcquireResourceExclusive+0x8
b61e098c 8083f9d0 8a337020 88eb8250 8a3e6840 Ntfs!NtfsFsdCreate+0x362
b61e09a0 f731241b 8a3e6840 8a2db628 8083e760 nt!IofCallDriver+0x45
b61e09c8 8083f9d0 8a2d3b68 88eb8250 b61e0a2c fltmgr!FltpCreate+0xa7
b61e09dc b7c2f163 b61e0a2c b6040a00 00000000 nt!IofCallDriver+0x45
WARNING: Stack unwind information not available. Following frames may be
wrong.
b61e0a5c 8092e269 b61e0c04 8a3ec2f0 00000000
SYMEVENT!SYMEvent_GetVMDataPtr+0x87c3
b61e0b44 80936caa 8a3ec308 00000000 87aeb528 nt!IopParseDevice+0xa35
b61e0bc4 80936aa5 00000000 b61e0c04 00000040 nt!ObpLookupObjectName+0x5a9
b61e0c18 80936f27 00000000 00000000 aeb52801 nt!ObOpenObjectByName+0xea
b61e0c94 80936ff8 0096d6d4 02100080 0096d670 nt!IopCreateFile+0x447
b61e0cf0 8092ed98 0096d6d4 02100080 0096d670 nt!IoCreateFile+0xa3
b61e0d30 80834d3f 0096d6d4 02100080 0096d670 nt!NtCreateFile+0x30
b61e0d30 7c82ed54 0096d6d4 02100080 0096d670 nt!KiFastCallEntry+0xfc
0096d6cc 00000000 00000000 00000000 00000000 0x7c82ed54
FOLLOWUP_IP:
fltmgr!FltpCreate+a7
f731241b e991010000 jmp fltmgr!FltpCreate+0x23d (f73125b1)
SYMBOL_STACK_INDEX: 3
FOLLOWUP_NAME: MachineOwner
SYMBOL_NAME: fltmgr!FltpCreate+a7
MODULE_NAME: fltmgr
IMAGE_NAME: fltmgr.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 42435ba1
STACK_COMMAND: .trap ffffffffb61e0814 ; kb
FAILURE_BUCKET_ID: 0x8E_fltmgr!FltpCreate+a7
BUCKET_ID: 0x8E_fltmgr!FltpCreate+a7
Followup: MachineOwner
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