KMDF installation problem

On a windows vista machine KMDF was not getting installed properly. Installed KMDF version is 1.7 and we are trying to install 1.9 version of KMDF , the installation API returned success but it did not installed anything because it already found KMDF 1.9 package in the system. Looks like windows update and package manager has some problems on this machine.

setupact.log content :-

WdfCoInstaller: [12/04/2009 16:12.21.321] ReadComponents: WdfSection for Driver Service DummyDriver using KMDF lib version Major 0x1, minor 0x9

WdfCoInstaller: [12/04/2009 16:12.21.573] DIF_INSTALLDEVICE: Coinstaller version: 1.9.7600 - we are trying to install 1.9

WdfCoInstaller: [12/04/2009 16:12.21.644] DIF_INSTALLDEVICE: KMDF in-memory version: 1.7.6001 - 1.7.6001 was installed

WdfCoInstaller: [12/04/2009 16:12.21.671] DIF_INSTALLDEVICE: KMDF on-disk version: 1.7.6001

WdfCoInstaller: [12/04/2009 16:12.21.856] Service Wdf01000 is running

WdfCoInstaller: [12/04/2009 16:12.21.919] DIF_INSTALLDEVICE: Reboot is required, because the in-memory KMDF version is older than the coinstaller’s version. - so we need to install the update and it says reboot required.

WdfCoInstaller: [12/04/2009 16:12.21.974] DIF_INSTALLDEVICE: Update is required, because the on-disk KMDF version is older than the coinstaller

WdfCoInstaller: [12/04/2009 16:12.22.431] VerifyMSRoot: exit: error(0) The operation completed successfully.

WdfCoInstaller: [12/04/2009 16:12.22.594] Invoking “C:\Windows\system32\wusa.exe “C:\Windows\Temp\WdfTemp\Microsoft Kernel-Mode Driver Framework Install-v1.9-Vista.msu” /quiet /norestart”.

WdfCoInstaller: [12/04/2009 16:12.41.544] The package was already installed in the system , if this package is already installed then why was the 1.7 loaded in the memory.

WdfCoInstaller: [12/04/2009 16:12.41.552] InstallComponents: KMDF installed successfully

WdfCoInstaller: [12/04/2009 16:12.41.553] InstallComponents: Reboot needed by windows update

WdfCoInstaller: [12/04/2009 16:12.41.556] WdfPreDeviceInstall: Reboot required

WdfCoInstaller: [12/04/2009 16:12.41.557] WdfPreDeviceInstall: Installation completed but reboot required (ERROR_SUCCESS_REBOOT_REQUIRED)

Regards,

Vijay

We had seen a similar issue internally. This was due to a corrupted registry, I believe because of a power cycle. Can you try going through the steps in the following KB article and let us know if it resolves your problem? The article is http://support.microsoft.com/kb/946414

Unfortunately KMDF is at the mercy of the update manager here and there is not much we can do.

From: xxxxx@lists.osr.com [mailto:xxxxx@lists.osr.com] On Behalf Of Vijay Pothireddy
Sent: Friday, December 04, 2009 3:57 AM
To: Windows System Software Devs Interest List
Subject: [ntdev] KMDF installation problem

On a windows vista machine KMDF was not getting installed properly. Installed KMDF version is 1.7 and we are trying to install 1.9 version of KMDF , the installation API returned success but it did not installed anything because it already found KMDF 1.9 package in the system. Looks like windows update and package manager has some problems on this machine.

setupact.log content :-

WdfCoInstaller: [12/04/2009 16:12.21.321] ReadComponents: WdfSection for Driver Service DummyDriver using KMDF lib version Major 0x1, minor 0x9
WdfCoInstaller: [12/04/2009 16:12.21.573] DIF_INSTALLDEVICE: Coinstaller version: 1.9.7600 - we are trying to install 1.9
WdfCoInstaller: [12/04/2009 16:12.21.644] DIF_INSTALLDEVICE: KMDF in-memory version: 1.7.6001 - 1.7.6001 was installed
WdfCoInstaller: [12/04/2009 16:12.21.671] DIF_INSTALLDEVICE: KMDF on-disk version: 1.7.6001
WdfCoInstaller: [12/04/2009 16:12.21.856] Service Wdf01000 is running
WdfCoInstaller: [12/04/2009 16:12.21.919] DIF_INSTALLDEVICE: Reboot is required, because the in-memory KMDF version is older than the coinstaller’s version. - so we need to install the update and it says reboot required.
WdfCoInstaller: [12/04/2009 16:12.21.974] DIF_INSTALLDEVICE: Update is required, because the on-disk KMDF version is older than the coinstaller
WdfCoInstaller: [12/04/2009 16:12.22.431] VerifyMSRoot: exit: error(0) The operation completed successfully.
WdfCoInstaller: [12/04/2009 16:12.22.594] Invoking “C:\Windows\system32\wusa.exe “C:\Windows\Temp\WdfTemp\Microsoft Kernel-Mode Driver Framework Install-v1.9-Vista.msu” /quiet /norestart”.
WdfCoInstaller: [12/04/2009 16:12.41.544] The package was already installed in the system , if this package is already installed then why was the 1.7 loaded in the memory.
WdfCoInstaller: [12/04/2009 16:12.41.552] InstallComponents: KMDF installed successfully
WdfCoInstaller: [12/04/2009 16:12.41.553] InstallComponents: Reboot needed by windows update
WdfCoInstaller: [12/04/2009 16:12.41.556] WdfPreDeviceInstall: Reboot required
WdfCoInstaller: [12/04/2009 16:12.41.557] WdfPreDeviceInstall: Installation completed but reboot required (ERROR_SUCCESS_REBOOT_REQUIRED)

Regards,
Vijay


NTDEV is sponsored by OSR

For our schedule of WDF, WDM, debugging and other seminars visit:
http://www.osr.com/seminars

To unsubscribe, visit the List Server section of OSR Online at http://www.osronline.com/page.cfm?name=ListServer

I think that your system is not in a clean state. Possibly there was a reboot during the application of other windows update packages, which left the Windows Update database in a problematic state.

Can you try and see if http://support.microsoft.com/kb/946414 fixes your problem?

Ilias

From: xxxxx@lists.osr.com [mailto:xxxxx@lists.osr.com] On Behalf Of Vijay Pothireddy
Sent: Friday, December 04, 2009 3:57 AM
To: Windows System Software Devs Interest List
Subject: [ntdev] KMDF installation problem

On a windows vista machine KMDF was not getting installed properly. Installed KMDF version is 1.7 and we are trying to install 1.9 version of KMDF , the installation API returned success but it did not installed anything because it already found KMDF 1.9 package in the system. Looks like windows update and package manager has some problems on this machine.

setupact.log content :-

WdfCoInstaller: [12/04/2009 16:12.21.321] ReadComponents: WdfSection for Driver Service DummyDriver using KMDF lib version Major 0x1, minor 0x9
WdfCoInstaller: [12/04/2009 16:12.21.573] DIF_INSTALLDEVICE: Coinstaller version: 1.9.7600 - we are trying to install 1.9
WdfCoInstaller: [12/04/2009 16:12.21.644] DIF_INSTALLDEVICE: KMDF in-memory version: 1.7.6001 - 1.7.6001 was installed
WdfCoInstaller: [12/04/2009 16:12.21.671] DIF_INSTALLDEVICE: KMDF on-disk version: 1.7.6001
WdfCoInstaller: [12/04/2009 16:12.21.856] Service Wdf01000 is running
WdfCoInstaller: [12/04/2009 16:12.21.919] DIF_INSTALLDEVICE: Reboot is required, because the in-memory KMDF version is older than the coinstaller’s version. - so we need to install the update and it says reboot required.
WdfCoInstaller: [12/04/2009 16:12.21.974] DIF_INSTALLDEVICE: Update is required, because the on-disk KMDF version is older than the coinstaller
WdfCoInstaller: [12/04/2009 16:12.22.431] VerifyMSRoot: exit: error(0) The operation completed successfully.
WdfCoInstaller: [12/04/2009 16:12.22.594] Invoking “C:\Windows\system32\wusa.exe “C:\Windows\Temp\WdfTemp\Microsoft Kernel-Mode Driver Framework Install-v1.9-Vista.msu” /quiet /norestart”.
WdfCoInstaller: [12/04/2009 16:12.41.544] The package was already installed in the system , if this package is already installed then why was the 1.7 loaded in the memory.
WdfCoInstaller: [12/04/2009 16:12.41.552] InstallComponents: KMDF installed successfully
WdfCoInstaller: [12/04/2009 16:12.41.553] InstallComponents: Reboot needed by windows update
WdfCoInstaller: [12/04/2009 16:12.41.556] WdfPreDeviceInstall: Reboot required
WdfCoInstaller: [12/04/2009 16:12.41.557] WdfPreDeviceInstall: Installation completed but reboot required (ERROR_SUCCESS_REBOOT_REQUIRED)

Regards,
Vijay


NTDEV is sponsored by OSR

For our schedule of WDF, WDM, debugging and other seminars visit:
http://www.osr.com/seminars

To unsubscribe, visit the List Server section of OSR Online at http://www.osronline.com/page.cfm?name=ListServer

If you reboot the system, what version of KMDF is loaded 1.7 or 1.9?

“Ilias Tsigkogiannis” wrote in message
news:xxxxx@ntdev…
> I think that your system is not in a clean state. Possibly there was a
> reboot during the application of other windows update packages, which left
> the Windows Update database in a problematic state.

Ilias,

If a driver being installed crashes during start, can this cause such a
registry corruption?

–pa

It’s loading 1.7 version of the KMDF and causing the machine not to boot
up :frowning:


From:
Sent: Saturday, December 05, 2009 12:56 AM
To: “Windows System Software Devs Interest List”
Subject: RE:[ntdev] KMDF installation problem

> If you reboot the system, what version of KMDF is loaded 1.7 or 1.9?
>
> —
> NTDEV is sponsored by OSR
>
> For our schedule of WDF, WDM, debugging and other seminars visit:
> http://www.osr.com/seminars
>
> To unsubscribe, visit the List Server section of OSR Online at
> http://www.osronline.com/page.cfm?name=ListServer
>

Unfortunately, I don’t know what might cause it. I would guess that since this issue is related to Windows Update, it means that something crashed while Windows Update was accessing its database (probably by installing a package). However, this is just a guess.

Ilias

-----Original Message-----
From: xxxxx@lists.osr.com [mailto:xxxxx@lists.osr.com] On Behalf Of Pavel A.
Sent: Friday, December 04, 2009 7:32 PM
To: Windows System Software Devs Interest List
Subject: Re:[ntdev] KMDF installation problem

“Ilias Tsigkogiannis” wrote in message
news:xxxxx@ntdev…
> I think that your system is not in a clean state. Possibly there was a
> reboot during the application of other windows update packages, which left
> the Windows Update database in a problematic state.

Ilias,

If a driver being installed crashes during start, can this cause such a
registry corruption?

–pa


NTDEV is sponsored by OSR

For our schedule of WDF, WDM, debugging and other seminars visit:
http://www.osr.com/seminars

To unsubscribe, visit the List Server section of OSR Online at http://www.osronline.com/page.cfm?name=ListServer

I understood but it will be of great help if you can follow up with Windows
update team , this problem is creating a very bad impression to the user
about our product :frowning:


From: “Ilias Tsigkogiannis”
Sent: Tuesday, December 08, 2009 4:36 AM
To: “Windows System Software Devs Interest List”
Subject: RE: Re:[ntdev] KMDF installation problem

> Unfortunately, I don’t know what might cause it. I would guess that since
> this issue is related to Windows Update, it means that something crashed
> while Windows Update was accessing its database (probably by installing a
> package). However, this is just a guess.
>
> Ilias
>
> -----Original Message-----
> From: xxxxx@lists.osr.com
> [mailto:xxxxx@lists.osr.com] On Behalf Of Pavel A.
> Sent: Friday, December 04, 2009 7:32 PM
> To: Windows System Software Devs Interest List
> Subject: Re:[ntdev] KMDF installation problem
>
> “Ilias Tsigkogiannis” wrote in message
> news:xxxxx@ntdev…
>> I think that your system is not in a clean state. Possibly there was a
>> reboot during the application of other windows update packages, which
>> left
>> the Windows Update database in a problematic state.
>
> Ilias,
>
> If a driver being installed crashes during start, can this cause such a
> registry corruption?
>
> --pa
>
>
>
> —
> NTDEV is sponsored by OSR
>
> For our schedule of WDF, WDM, debugging and other seminars visit:
> http://www.osr.com/seminars
>
> To unsubscribe, visit the List Server section of OSR Online at
> http://www.osronline.com/page.cfm?name=ListServer
>
>
> —
> NTDEV is sponsored by OSR
>
> For our schedule of WDF, WDM, debugging and other seminars visit:
> http://www.osr.com/seminars
>
> To unsubscribe, visit the List Server section of OSR Online at
> http://www.osronline.com/page.cfm?name=ListServer
>

Understood.
Let me see what I can find. I’m not sure, if the explanation for the problem will help you, because, as I said in a previous post, there is an already published KB at http://support.microsoft.com/kb/946414 and the coinstaller cannot fix every inconsistent state that Windows can be at, however I’ll do my best. Most probably, though, this problem was created by something totally irrelevant to driver installation (for example the link says that it affects the installation of Office).

Ilias

-----Original Message-----
From: xxxxx@lists.osr.com [mailto:xxxxx@lists.osr.com] On Behalf Of Vijay Pothireddy
Sent: Monday, December 07, 2009 10:47 PM
To: Windows System Software Devs Interest List
Subject: Re: Re:[ntdev] KMDF installation problem

I understood but it will be of great help if you can follow up with Windows
update team , this problem is creating a very bad impression to the user
about our product :frowning:


From: “Ilias Tsigkogiannis”
Sent: Tuesday, December 08, 2009 4:36 AM
To: “Windows System Software Devs Interest List”
Subject: RE: Re:[ntdev] KMDF installation problem

> Unfortunately, I don’t know what might cause it. I would guess that since
> this issue is related to Windows Update, it means that something crashed
> while Windows Update was accessing its database (probably by installing a
> package). However, this is just a guess.
>
> Ilias
>
> -----Original Message-----
> From: xxxxx@lists.osr.com
> [mailto:xxxxx@lists.osr.com] On Behalf Of Pavel A.
> Sent: Friday, December 04, 2009 7:32 PM
> To: Windows System Software Devs Interest List
> Subject: Re:[ntdev] KMDF installation problem
>
> “Ilias Tsigkogiannis” wrote in message
> news:xxxxx@ntdev…
>> I think that your system is not in a clean state. Possibly there was a
>> reboot during the application of other windows update packages, which
>> left
>> the Windows Update database in a problematic state.
>
> Ilias,
>
> If a driver being installed crashes during start, can this cause such a
> registry corruption?
>
> --pa
>
>
>
> —
> NTDEV is sponsored by OSR
>
> For our schedule of WDF, WDM, debugging and other seminars visit:
> http://www.osr.com/seminars
>
> To unsubscribe, visit the List Server section of OSR Online at
> http://www.osronline.com/page.cfm?name=ListServer
>
>
> —
> NTDEV is sponsored by OSR
>
> For our schedule of WDF, WDM, debugging and other seminars visit:
> http://www.osr.com/seminars
>
> To unsubscribe, visit the List Server section of OSR Online at
> http://www.osronline.com/page.cfm?name=ListServer
>


NTDEV is sponsored by OSR

For our schedule of WDF, WDM, debugging and other seminars visit:
http://www.osr.com/seminars

To unsubscribe, visit the List Server section of OSR Online at http://www.osronline.com/page.cfm?name=ListServer

Ilias,

Thanks for the reply, I have followed the steps given in the
http://support.microsoft.com/kb/946414 , user does not have any of the above
registry entries as specified in the support site. can we force the
installation of the package though it was already installed through the wdf
co-installer API? , if it is not possible now , can we add this enhancement
in future?

regards,
Vijay


From: “Ilias Tsigkogiannis”
Sent: Wednesday, December 09, 2009 3:48 AM
To: “Windows System Software Devs Interest List”
Subject: RE: Re:[ntdev] KMDF installation problem

> Understood.
> Let me see what I can find. I’m not sure, if the explanation for the
> problem will help you, because, as I said in a previous post, there is an
> already published KB at http://support.microsoft.com/kb/946414 and the
> coinstaller cannot fix every inconsistent state that Windows can be at,
> however I’ll do my best. Most probably, though, this problem was created
> by something totally irrelevant to driver installation (for example the
> link says that it affects the installation of Office).
>
> Ilias
>
> -----Original Message-----
> From: xxxxx@lists.osr.com
> [mailto:xxxxx@lists.osr.com] On Behalf Of Vijay Pothireddy
> Sent: Monday, December 07, 2009 10:47 PM
> To: Windows System Software Devs Interest List
> Subject: Re: Re:[ntdev] KMDF installation problem
>
> I understood but it will be of great help if you can follow up with
> Windows
> update team , this problem is creating a very bad impression to the user
> about our product :frowning:
>
> --------------------------------------------------
> From: “Ilias Tsigkogiannis”
> Sent: Tuesday, December 08, 2009 4:36 AM
> To: “Windows System Software Devs Interest List”
> Subject: RE: Re:[ntdev] KMDF installation problem
>
>> Unfortunately, I don’t know what might cause it. I would guess that since
>> this issue is related to Windows Update, it means that something crashed
>> while Windows Update was accessing its database (probably by installing a
>> package). However, this is just a guess.
>>
>> Ilias
>>
>> -----Original Message-----
>> From: xxxxx@lists.osr.com
>> [mailto:xxxxx@lists.osr.com] On Behalf Of Pavel A.
>> Sent: Friday, December 04, 2009 7:32 PM
>> To: Windows System Software Devs Interest List
>> Subject: Re:[ntdev] KMDF installation problem
>>
>> “Ilias Tsigkogiannis” wrote in message
>> news:xxxxx@ntdev…
>>> I think that your system is not in a clean state. Possibly there was a
>>> reboot during the application of other windows update packages, which
>>> left
>>> the Windows Update database in a problematic state.
>>
>> Ilias,
>>
>> If a driver being installed crashes during start, can this cause such a
>> registry corruption?
>>
>> --pa
>>
>>
>>
>> —
>> NTDEV is sponsored by OSR
>>
>> For our schedule of WDF, WDM, debugging and other seminars visit:
>> http://www.osr.com/seminars
>>
>> To unsubscribe, visit the List Server section of OSR Online at
>> http://www.osronline.com/page.cfm?name=ListServer
>>
>>
>> —
>> NTDEV is sponsored by OSR
>>
>> For our schedule of WDF, WDM, debugging and other seminars visit:
>> http://www.osr.com/seminars
>>
>> To unsubscribe, visit the List Server section of OSR Online at
>> http://www.osronline.com/page.cfm?name=ListServer
>>
>
> —
> NTDEV is sponsored by OSR
>
> For our schedule of WDF, WDM, debugging and other seminars visit:
> http://www.osr.com/seminars
>
> To unsubscribe, visit the List Server section of OSR Online at
> http://www.osronline.com/page.cfm?name=ListServer
>
>
> —
> NTDEV is sponsored by OSR
>
> For our schedule of WDF, WDM, debugging and other seminars visit:
> http://www.osr.com/seminars
>
> To unsubscribe, visit the List Server section of OSR Online at
> http://www.osronline.com/page.cfm?name=ListServer
>

Unfortunately, if Windows Update thinks that the packet is installed, there is no way to force it to install the packet.

It’s interesting, though, that the registry entries are not there. Would it be possible to rename the file %windir%\Logs\CBS\CBS.log, then try to install the driver and after it fails to update the system, email me the file %windir%\Logs\CBS\CBS.log?

Thanks,
Ilias

-----Original Message-----
From: xxxxx@lists.osr.com [mailto:xxxxx@lists.osr.com] On Behalf Of Vijay Pothireddy
Sent: Tuesday, December 08, 2009 11:34 PM
To: Windows System Software Devs Interest List
Subject: Re: Re:[ntdev] KMDF installation problem

Ilias,

Thanks for the reply, I have followed the steps given in the
http://support.microsoft.com/kb/946414 , user does not have any of the above
registry entries as specified in the support site. can we force the
installation of the package though it was already installed through the wdf
co-installer API? , if it is not possible now , can we add this enhancement
in future?

regards,
Vijay


From: “Ilias Tsigkogiannis”
Sent: Wednesday, December 09, 2009 3:48 AM
To: “Windows System Software Devs Interest List”
Subject: RE: Re:[ntdev] KMDF installation problem

> Understood.
> Let me see what I can find. I’m not sure, if the explanation for the
> problem will help you, because, as I said in a previous post, there is an
> already published KB at http://support.microsoft.com/kb/946414 and the
> coinstaller cannot fix every inconsistent state that Windows can be at,
> however I’ll do my best. Most probably, though, this problem was created
> by something totally irrelevant to driver installation (for example the
> link says that it affects the installation of Office).
>
> Ilias
>
> -----Original Message-----
> From: xxxxx@lists.osr.com
> [mailto:xxxxx@lists.osr.com] On Behalf Of Vijay Pothireddy
> Sent: Monday, December 07, 2009 10:47 PM
> To: Windows System Software Devs Interest List
> Subject: Re: Re:[ntdev] KMDF installation problem
>
> I understood but it will be of great help if you can follow up with
> Windows
> update team , this problem is creating a very bad impression to the user
> about our product :frowning:
>
> --------------------------------------------------
> From: “Ilias Tsigkogiannis”
> Sent: Tuesday, December 08, 2009 4:36 AM
> To: “Windows System Software Devs Interest List”
> Subject: RE: Re:[ntdev] KMDF installation problem
>
>> Unfortunately, I don’t know what might cause it. I would guess that since
>> this issue is related to Windows Update, it means that something crashed
>> while Windows Update was accessing its database (probably by installing a
>> package). However, this is just a guess.
>>
>> Ilias
>>
>> -----Original Message-----
>> From: xxxxx@lists.osr.com
>> [mailto:xxxxx@lists.osr.com] On Behalf Of Pavel A.
>> Sent: Friday, December 04, 2009 7:32 PM
>> To: Windows System Software Devs Interest List
>> Subject: Re:[ntdev] KMDF installation problem
>>
>> “Ilias Tsigkogiannis” wrote in message
>> news:xxxxx@ntdev…
>>> I think that your system is not in a clean state. Possibly there was a
>>> reboot during the application of other windows update packages, which
>>> left
>>> the Windows Update database in a problematic state.
>>
>> Ilias,
>>
>> If a driver being installed crashes during start, can this cause such a
>> registry corruption?
>>
>> --pa
>>
>>
>>
>> —
>> NTDEV is sponsored by OSR
>>
>> For our schedule of WDF, WDM, debugging and other seminars visit:
>> http://www.osr.com/seminars
>>
>> To unsubscribe, visit the List Server section of OSR Online at
>> http://www.osronline.com/page.cfm?name=ListServer
>>
>>
>> —
>> NTDEV is sponsored by OSR
>>
>> For our schedule of WDF, WDM, debugging and other seminars visit:
>> http://www.osr.com/seminars
>>
>> To unsubscribe, visit the List Server section of OSR Online at
>> http://www.osronline.com/page.cfm?name=ListServer
>>
>
> —
> NTDEV is sponsored by OSR
>
> For our schedule of WDF, WDM, debugging and other seminars visit:
> http://www.osr.com/seminars
>
> To unsubscribe, visit the List Server section of OSR Online at
> http://www.osronline.com/page.cfm?name=ListServer
>
>
> —
> NTDEV is sponsored by OSR
>
> For our schedule of WDF, WDM, debugging and other seminars visit:
> http://www.osr.com/seminars
>
> To unsubscribe, visit the List Server section of OSR Online at
> http://www.osronline.com/page.cfm?name=ListServer
>


NTDEV is sponsored by OSR

For our schedule of WDF, WDM, debugging and other seminars visit:
http://www.osr.com/seminars

To unsubscribe, visit the List Server section of OSR Online at http://www.osronline.com/page.cfm?name=ListServer

>Unfortunately, if Windows Update thinks that the packet is installed, there is no way to force it to install

the packet.

On pre-Vista, you can restart Windows Update on the machine.

Stop the service (it’s short name is like “wuauserv” or such), delete %windir%\SoftwareDistribution directory, then start the service back, then go to WU website via IE and this will be like your first visit to WU. It will rescan the machine for already installed updates and only show you the next ones.

I don’t know whether this works on Vista+.


Maxim S. Shatskih
Windows DDK MVP
xxxxx@storagecraft.com
http://www.storagecraft.com

Ilias,

I am very sorry the user has formatted the machine and installed a 64 bit
version of the vista again, so I am unable to provide the logs. if the issue
reproduce again I will provide the logs.

thanks very much for the great support.

Regards,
Vijay


From: “Ilias Tsigkogiannis”
Sent: Thursday, December 10, 2009 4:49 AM
To: “Windows System Software Devs Interest List”
Subject: RE: Re:[ntdev] KMDF installation problem

> Unfortunately, if Windows Update thinks that the packet is installed,
> there is no way to force it to install the packet.
>
> It’s interesting, though, that the registry entries are not there. Would
> it be possible to rename the file %windir%\Logs\CBS\CBS.log, then try to
> install the driver and after it fails to update the system, email me the
> file %windir%\Logs\CBS\CBS.log?
>
> Thanks,
> Ilias
>
> -----Original Message-----
> From: xxxxx@lists.osr.com
> [mailto:xxxxx@lists.osr.com] On Behalf Of Vijay Pothireddy
> Sent: Tuesday, December 08, 2009 11:34 PM
> To: Windows System Software Devs Interest List
> Subject: Re: Re:[ntdev] KMDF installation problem
>
> Ilias,
>
> Thanks for the reply, I have followed the steps given in the
> http://support.microsoft.com/kb/946414 , user does not have any of the
> above
> registry entries as specified in the support site. can we force the
> installation of the package though it was already installed through the
> wdf
> co-installer API? , if it is not possible now , can we add this
> enhancement
> in future?
>
> regards,
> Vijay
>
> --------------------------------------------------
> From: “Ilias Tsigkogiannis”
> Sent: Wednesday, December 09, 2009 3:48 AM
> To: “Windows System Software Devs Interest List”
> Subject: RE: Re:[ntdev] KMDF installation problem
>
>> Understood.
>> Let me see what I can find. I’m not sure, if the explanation for the
>> problem will help you, because, as I said in a previous post, there is an
>> already published KB at http://support.microsoft.com/kb/946414 and the
>> coinstaller cannot fix every inconsistent state that Windows can be at,
>> however I’ll do my best. Most probably, though, this problem was created
>> by something totally irrelevant to driver installation (for example the
>> link says that it affects the installation of Office).
>>
>> Ilias
>>
>> -----Original Message-----
>> From: xxxxx@lists.osr.com
>> [mailto:xxxxx@lists.osr.com] On Behalf Of Vijay Pothireddy
>> Sent: Monday, December 07, 2009 10:47 PM
>> To: Windows System Software Devs Interest List
>> Subject: Re: Re:[ntdev] KMDF installation problem
>>
>> I understood but it will be of great help if you can follow up with
>> Windows
>> update team , this problem is creating a very bad impression to the user
>> about our product :frowning:
>>
>> --------------------------------------------------
>> From: “Ilias Tsigkogiannis”
>> Sent: Tuesday, December 08, 2009 4:36 AM
>> To: “Windows System Software Devs Interest List”
>> Subject: RE: Re:[ntdev] KMDF installation problem
>>
>>> Unfortunately, I don’t know what might cause it. I would guess that
>>> since
>>> this issue is related to Windows Update, it means that something crashed
>>> while Windows Update was accessing its database (probably by installing
>>> a
>>> package). However, this is just a guess.
>>>
>>> Ilias
>>>
>>> -----Original Message-----
>>> From: xxxxx@lists.osr.com
>>> [mailto:xxxxx@lists.osr.com] On Behalf Of Pavel A.
>>> Sent: Friday, December 04, 2009 7:32 PM
>>> To: Windows System Software Devs Interest List
>>> Subject: Re:[ntdev] KMDF installation problem
>>>
>>> “Ilias Tsigkogiannis” wrote in message
>>> news:xxxxx@ntdev…
>>>> I think that your system is not in a clean state. Possibly there was a
>>>> reboot during the application of other windows update packages, which
>>>> left
>>>> the Windows Update database in a problematic state.
>>>
>>> Ilias,
>>>
>>> If a driver being installed crashes during start, can this cause such a
>>> registry corruption?
>>>
>>> --pa
>>>
>>>
>>>
>>> —
>>> NTDEV is sponsored by OSR
>>>
>>> For our schedule of WDF, WDM, debugging and other seminars visit:
>>> http://www.osr.com/seminars
>>>
>>> To unsubscribe, visit the List Server section of OSR Online at
>>> http://www.osronline.com/page.cfm?name=ListServer
>>>
>>>
>>> —
>>> NTDEV is sponsored by OSR
>>>
>>> For our schedule of WDF, WDM, debugging and other seminars visit:
>>> http://www.osr.com/seminars
>>>
>>> To unsubscribe, visit the List Server section of OSR Online at
>>> http://www.osronline.com/page.cfm?name=ListServer
>>>
>>
>> —
>> NTDEV is sponsored by OSR
>>
>> For our schedule of WDF, WDM, debugging and other seminars visit:
>> http://www.osr.com/seminars
>>
>> To unsubscribe, visit the List Server section of OSR Online at
>> http://www.osronline.com/page.cfm?name=ListServer
>>
>>
>> —
>> NTDEV is sponsored by OSR
>>
>> For our schedule of WDF, WDM, debugging and other seminars visit:
>> http://www.osr.com/seminars
>>
>> To unsubscribe, visit the List Server section of OSR Online at
>> http://www.osronline.com/page.cfm?name=ListServer
>>
>
> —
> NTDEV is sponsored by OSR
>
> For our schedule of WDF, WDM, debugging and other seminars visit:
> http://www.osr.com/seminars
>
> To unsubscribe, visit the List Server section of OSR Online at
> http://www.osronline.com/page.cfm?name=ListServer
>
>
> —
> NTDEV is sponsored by OSR
>
> For our schedule of WDF, WDM, debugging and other seminars visit:
> http://www.osr.com/seminars
>
> To unsubscribe, visit the List Server section of OSR Online at
> http://www.osronline.com/page.cfm?name=ListServer
>