Hi,
we have customer that is experiencing a DFS_FILE_SYSTEM bugcheck and would
appreciate some help in understanding the windbg output.
our driver is a mini-filter but currently does absolutely nothing ( long
story ); the bugcheck occurs on a XPSP2 fully patched wks and the DFS
servers are all running Windows 2003 Server. It appears that the bugcheck
happens when someone browses to the dfs root folder, not subfolders.
I see an access denied being passed as argument to the exception filter but
am failing to see how our driver is/could be involved. could it be a
compatibility issue between SAV and the mini-filters?
according to our customer, the bugcheck only occurs if our product is
installed.
thank you in advance...
Marco
0: kd> !analyze -v
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************
DFS_FILE_SYSTEM (82)
Arguments:
Arg1: ba5b92e0
Arg2: ba5b34c2
Arg3: 00000000
Arg4: 00000000
Debugging Details:
CUSTOMER_CRASH_COUNT: 3
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0x82
LAST_CONTROL_TRANSFER: from ba5b929c to 804f9f13
STACK_TEXT:
9b974b0c ba5b929c 00000082 ba5b92e0 ba5b34c2 nt!KeBugCheckEx+0x1b
9b974b30 ba5b92e0 00000000 00000000 9b9753bc Mup!DfsBugCheck+0x2a
9b974b40 ba5b34c2 89cb9610 c0000005 9b974b70 Mup!DfsExceptionFilter+0x3f
9b974b50 80538ea1 9b974b78 00000000 9b974b78 Mup!DfsFsdCreate+0xce
9b974b78 8054618e 9b975024 9b9753ac 9b974d20 nt!_except_handler3+0x61
9b974b9c 80546160 9b975024 9b9753ac 9b974d20 nt!ExecuteHandler2+0x26
9b974c4c 804fe570 9b975024 9b974d20 00000000 nt!ExecuteHandler+0x24
9b975008 80541415 9b975024 00000000 9b975078 nt!KiDispatchException+0x13e
9b975070 805413c6 9b9750fc 806e494f badb0d00 nt!CommonDispatchException+0x4d
9b975084 804e8a1c 9b9750ec a313d518 8a273100 nt!Kei386EoiHelper+0x18a
9b9750fc ba6abc06 89ca66fc 8a29f328 00000000
nt!ExFreeToPagedLookasideList+0x28
9b975160 ba6b30f9 8a29f328 8a3f04c8 00000001
fltMgr!FltpGetStreamListCtrl+0x5a
9b97517c ba6a8425 89d9f728 00000000 89d9f728
fltMgr!FltpCreatePostCompletion+0x65
9b975190 ba6a8817 89d9f784 8a3eee70 9b9751d0
fltMgr!FltpProcessIoCompletion+0x4b
9b9751a0 ba6a8ec5 8a34fcb0 8a3eee70 89d9f728
fltMgr!FltpPassThroughCompletion+0x89
9b9751d0 ba6b5153 9b9751f0 c2ca00c1 00000000
fltMgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x269
9b97520c 804ef163 8a34fcb0 8a3eef4c 8a3f04c8 fltMgr!FltpCreate+0x1e3
9b97521c ba5b6c39 89ca667c 89ca6678 00000000 nt!IopfCallDriver+0x31
9b975250 ba5b8186 89ca6678 ba5ab308 89ca6678 Mup!DnrRedirectFileOpen+0x437
9b9752d4 ba5b9266 00ca6678 00f800d8 8a3eef70 Mup!DnrNameResolve+0x6d5
9b975304 ba5b342c 89cb9610 8a3eee70 8a68ef70
Mup!DnrStartNameResolution+0x280
9b975374 ba5b17ec 89cb9610 8a68eeb8 8a3eee70 Mup!DfsCommonCreate+0x237
9b9753bc ba5b188c 8a68eeb8 8a3eee70 8a3eee80 Mup!DfsFsdCreate+0xe0
9b975414 804ef163 8a68eeb8 8a3eee70 8a3eee70 Mup!MupCreate+0xbc
9b975424 80581fe2 8a68eea0 8a290b1c 9b9755bc nt!IopfCallDriver+0x31
9b975504 805bdf06 8a68eeb8 00000000 8a290a78 nt!IopParseDevice+0xa12
9b97557c 805ba58e 00000000 9b9755bc 00000240 nt!ObpLookupObjectName+0x53c
9b9755d0 80574f33 00000000 00000000 54b12700 nt!ObOpenObjectByName+0xea
9b97564c 805758aa 9b9756f4 80100080 9b975708 nt!IopCreateFile+0x407
9b9756a8 a33bfaff 9b9756f4 80100080 9b975708 nt!IoCreateFile+0x8e
WARNING: Stack unwind information not available. Following frames may be
wrong.
9b975758 a3399994 e1d78248 e19790c0 e1d78240 savrt+0x13aff
9b975778 a3399b43 e1d78240 9b9757d8 e19790e0 SYMEVENT+0xf994
9b97578c a33900ff 9b9757d8 e1dd9c1c e19790e0 SYMEVENT+0xfb43
9b9757a0 a3398848 9b9757d8 00000000 9b9757d8 SYMEVENT+0x60ff
9b9757bc a33917b9 9b9757d8 804f0028 a339187a SYMEVENT+0xe848
9b9757f8 804ef163 89da0918 89ca0008 89ca0008 SYMEVENT+0x77b9
9b975808 ba6a8e67 00000000 89ca0008 00000000 nt!IopfCallDriver+0x31
9b97582c ba6b5153 9b97584c 8a34fcb0 00000000
fltMgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x20b
9b975868 804ef163 8a34fcb0 89ca00e4 89dc7298 fltMgr!FltpCreate+0x1e3
9b975878 ba5b6c39 89de6294 89de6290 00000000 nt!IopfCallDriver+0x31
9b9758ac ba5b8186 89de6290 ba5ab308 89de6290 Mup!DnrRedirectFileOpen+0x437
9b975930 ba5b9266 00de6290 00380018 89ca0108 Mup!DnrNameResolve+0x6d5
9b975960 ba5b342c 8a250930 89ca0008 89d2f368
Mup!DnrStartNameResolution+0x280
9b9759d0 ba5b17ec 8a250930 89d2f2b0 89ca0008 Mup!DfsCommonCreate+0x237
9b975a18 ba5b188c 89d2f2b0 89ca0008 89ca0018 Mup!DfsFsdCreate+0xe0
9b975a70 804ef163 89d2f2b0 89ca0008 89ca0008 Mup!MupCreate+0xbc
9b975a80 80581fe2 89d2f298 8a3a15fc 9b975c18 nt!IopfCallDriver+0x31
9b975b60 805bdf06 89d2f2b0 00000000 8a3a1558 nt!IopParseDevice+0xa12
9b975bd8 805ba58e 00000000 9b975c18 00000040 nt!ObpLookupObjectName+0x53c
9b975c2c 80574f33 00000000 00000000 00000101 nt!ObOpenObjectByName+0xea
9b975ca8 805758aa 0257d974 80100000 0350e104 nt!IopCreateFile+0x407
9b975d04 8057906b 0257d974 80100000 0350e104 nt!IoCreateFile+0x8e
9b975d44 805409ac 0257d974 80100000 0350e104 nt!NtOpenFile+0x27
9b975d44 7c90eb94 0257d974 80100000 0350e104 nt!KiFastCallEntry+0xfc
0350e148 00000000 00000000 00000000 00000000 0x7c90eb94
STACK_COMMAND: kb
FOLLOWUP_IP:
Mup!DfsBugCheck+2a
ba5b929c 90 nop
SYMBOL_STACK_INDEX: 1
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Mup
IMAGE_NAME: Mup.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 41107ef8
SYMBOL_NAME: Mup!DfsBugCheck+2a
FAILURE_BUCKET_ID: 0x82_Mup!DfsBugCheck+2a
BUCKET_ID: 0x82_Mup!DfsBugCheck+2a
Followup: MachineOwner
0: kd> dd 9b974b70 L2
9b974b70 9b975024 9b974d20
0: kd> .exr 9b975024
ExceptionAddress: 806e494f (hal!ExAcquireFastMutex+0x0000000f)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000001
Parameter[1]: 00000000
Attempt to write to address 00000000
0: kd> .cxr 9b974d20
eax=00000000 ebx=89d9f728 ecx=00000000 edx=00000000 esi=89ca66fc
edi=8a3f04c8
eip=806e494f esp=9b9750ec ebp=9b9750fc iopl=0 nv up ei pl nz na po
cy
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000
efl=00010203
hal!ExAcquireFastMutex+0xf:
806e494f f0ff09 lock dec dword ptr [ecx]
ds:0023:00000000=????????
0: kd> kb 0x30
ChildEBP RetAddr Args to Child
9b9750e8 804ed722 8a3f04c8 00000000 89d9f728 hal!ExAcquireFastMutex+0xf
9b9750fc ba6abc06 89ca66fc 8a29f328 00000000
nt!FsRtlLookupPerStreamContextInternal+0x14
9b975160 ba6b30f9 8a29f328 8a3f04c8 00000001
fltMgr!FltpGetStreamListCtrl+0x5a
9b97517c ba6a8425 89d9f728 00000000 89d9f728
fltMgr!FltpCreatePostCompletion+0x65
9b975190 ba6a8817 89d9f784 8a3eee70 9b9751d0
fltMgr!FltpProcessIoCompletion+0x4b
9b9751a0 ba6a8ec5 8a34fcb0 8a3eee70 89d9f728
fltMgr!FltpPassThroughCompletion+0x89
9b9751d0 ba6b5153 9b9751f0 c2ca00c1 00000000
fltMgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x269
9b97520c 804ef163 8a34fcb0 8a3eef4c 8a3f04c8 fltMgr!FltpCreate+0x1e3
9b97521c ba5b6c39 89ca667c 89ca6678 00000000 nt!IopfCallDriver+0x31
9b975250 ba5b8186 89ca6678 ba5ab308 89ca6678 Mup!DnrRedirectFileOpen+0x437
9b9752d4 ba5b9266 00ca6678 00f800d8 8a3eef70 Mup!DnrNameResolve+0x6d5
9b975304 ba5b342c 89cb9610 8a3eee70 8a68ef70
Mup!DnrStartNameResolution+0x280
9b975374 ba5b17ec 89cb9610 8a68eeb8 8a3eee70 Mup!DfsCommonCreate+0x237
9b9753bc ba5b188c 8a68eeb8 8a3eee70 8a3eee80 Mup!DfsFsdCreate+0xe0
9b975414 804ef163 8a68eeb8 8a3eee70 8a3eee70 Mup!MupCreate+0xbc
9b975424 80581fe2 8a68eea0 8a290b1c 9b9755bc nt!IopfCallDriver+0x31
9b975504 805bdf06 8a68eeb8 00000000 8a290a78 nt!IopParseDevice+0xa12
9b97557c 805ba58e 00000000 9b9755bc 00000240 nt!ObpLookupObjectName+0x53c
9b9755d0 80574f33 00000000 00000000 54b12700 nt!ObOpenObjectByName+0xea
9b97564c 805758aa 9b9756f4 80100080 9b975708 nt!IopCreateFile+0x407
9b9756a8 a33bfaff 9b9756f4 80100080 9b975708 nt!IoCreateFile+0x8e
WARNING: Stack unwind information not available. Following frames may be
wrong.
9b975758 a3399994 e1d78248 e19790c0 e1d78240 savrt+0x13aff
9b975778 a3399b43 e1d78240 9b9757d8 e19790e0 SYMEVENT+0xf994
9b97578c a33900ff 9b9757d8 e1dd9c1c e19790e0 SYMEVENT+0xfb43
9b9757a0 a3398848 9b9757d8 00000000 9b9757d8 SYMEVENT+0x60ff
9b9757bc a33917b9 9b9757d8 804f0028 a339187a SYMEVENT+0xe848
9b9757f8 804ef163 89da0918 89ca0008 89ca0008 SYMEVENT+0x77b9
9b975808 ba6a8e67 00000000 89ca0008 00000000 nt!IopfCallDriver+0x31
9b97582c ba6b5153 9b97584c 8a34fcb0 00000000
fltMgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x20b
9b975868 804ef163 8a34fcb0 89ca00e4 89dc7298 fltMgr!FltpCreate+0x1e3
9b975878 ba5b6c39 89de6294 89de6290 00000000 nt!IopfCallDriver+0x31
9b9758ac ba5b8186 89de6290 ba5ab308 89de6290 Mup!DnrRedirectFileOpen+0x437
9b975930 ba5b9266 00de6290 00380018 89ca0108 Mup!DnrNameResolve+0x6d5
9b975960 ba5b342c 8a250930 89ca0008 89d2f368
Mup!DnrStartNameResolution+0x280
9b9759d0 ba5b17ec 8a250930 89d2f2b0 89ca0008 Mup!DfsCommonCreate+0x237
9b975a18 ba5b188c 89d2f2b0 89ca0008 89ca0018 Mup!DfsFsdCreate+0xe0
9b975a70 804ef163 89d2f2b0 89ca0008 89ca0008 Mup!MupCreate+0xbc
9b975a80 80581fe2 89d2f298 8a3a15fc 9b975c18 nt!IopfCallDriver+0x31
9b975b60 805bdf06 89d2f2b0 00000000 8a3a1558 nt!IopParseDevice+0xa12
9b975bd8 805ba58e 00000000 9b975c18 00000040 nt!ObpLookupObjectName+0x53c
9b975c2c 80574f33 00000000 00000000 00000101 nt!ObOpenObjectByName+0xea
9b975ca8 805758aa 0257d974 80100000 0350e104 nt!IopCreateFile+0x407
9b975d04 8057906b 0257d974 80100000 0350e104 nt!IoCreateFile+0x8e
9b975d44 805409ac 0257d974 80100000 0350e104 nt!NtOpenFile+0x27
9b975d44 7c90eb94 0257d974 80100000 0350e104 nt!KiFastCallEntry+0xfc
0350e148 00000000 00000000 00000000 00000000 0x7c90eb94
--
Cheers,
Marco