Device Manager Error Codes

NTDEV
1

From time to time, i’ll have a device in device manager have either a yellow triangle, or some symbol
on it indicating an error. I’ll go into properties to get more information and I see some string and
an error code in the form ‘Code 9’ or something. These aren’t Win32 errors, and its not ‘big’ enough to
be an NTstatus so what is it. Does anyone know where I can get a list of these codes and what they mean?

thanks,
asa

2

“Device Manager Error Messages” in the DDK docs.

Mat

-----Original Message-----
From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com] On Behalf Of Asa Yeamans
Sent: Friday, July 09, 2004 2:01 AM
To: Windows System Software Devs Interest List
Subject: [ntdev] Device Manager Error Codes

From time to time, i’ll have a device in device manager have either a yellow
triangle, or some symbol
on it indicating an error. I’ll go into properties to get more information
and I see some string and
an error code in the form ‘Code 9’ or something. These aren’t Win32 errors,
and its not ‘big’ enough to
be an NTstatus so what is it. Does anyone know where I can get a list of
these codes and what they mean?

thanks,
asa

Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as: xxxxx@encentrus.com
To unsubscribe send a blank email to xxxxx@lists.osr.com

3

Also, %WINDIR%\setupapi.log is a very helpful log for figuring out what went
wrong during an installation.

Mat

-----Original Message-----
From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com] On Behalf Of Asa Yeamans
Sent: Friday, July 09, 2004 2:01 AM
To: Windows System Software Devs Interest List
Subject: [ntdev] Device Manager Error Codes

From time to time, i’ll have a device in device manager have either a yellow
triangle, or some symbol
on it indicating an error. I’ll go into properties to get more information
and I see some string and
an error code in the form ‘Code 9’ or something. These aren’t Win32 errors,
and its not ‘big’ enough to
be an NTstatus so what is it. Does anyone know where I can get a list of
these codes and what they mean?

thanks,
asa

Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as: xxxxx@encentrus.com
To unsubscribe send a blank email to xxxxx@lists.osr.com

4

Or not. Usually it tells you something real informative like “error 9” :slight_smile:
Also it is a good idea to truncate the log BEFORE running your setup.

-----Original Message-----
From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com] On Behalf Of
Mathieu Routhier
Sent: Friday, July 09, 2004 9:44 AM
To: Windows System Software Devs Interest List
Subject: RE: [ntdev] Device Manager Error Codes

Also, %WINDIR%\setupapi.log is a very helpful log for
figuring out what went wrong during an installation.

Mat

-----Original Message-----
From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com] On Behalf Of Asa Yeamans
Sent: Friday, July 09, 2004 2:01 AM
To: Windows System Software Devs Interest List
Subject: [ntdev] Device Manager Error Codes

From time to time, i’ll have a device in device manager have
either a yellow triangle, or some symbol on it indicating an
error. I’ll go into properties to get more information and I
see some string and an error code in the form ‘Code 9’ or
something. These aren’t Win32 errors, and its not ‘big’
enough to be an NTstatus so what is it. Does anyone know
where I can get a list of these codes and what they mean?

thanks,
asa

Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as:
xxxxx@encentrus.com To unsubscribe send a blank email to
xxxxx@lists.osr.com

Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as:
xxxxx@hollistech.com To unsubscribe send a blank email to
xxxxx@lists.osr.com

5

Well, maybe if the error is in the driver. But if it is something in your
INF that prevents the installation to complete, the error message is very
vague: something like “required software could not be found”. In the log,
you’ll see which file it was looking for, what section in the INF, what
hardware ids, etc.

Mat

-----Original Message-----
From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com] On Behalf Of Mark Roddy
Sent: Friday, July 09, 2004 10:02 AM
To: Windows System Software Devs Interest List
Subject: RE: [ntdev] Device Manager Error Codes

Or not. Usually it tells you something real informative like “error 9” :slight_smile:
Also it is a good idea to truncate the log BEFORE running your setup.

-----Original Message-----
From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com] On Behalf Of
Mathieu Routhier
Sent: Friday, July 09, 2004 9:44 AM
To: Windows System Software Devs Interest List
Subject: RE: [ntdev] Device Manager Error Codes

Also, %WINDIR%\setupapi.log is a very helpful log for
figuring out what went wrong during an installation.

Mat

-----Original Message-----
From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com] On Behalf Of Asa Yeamans
Sent: Friday, July 09, 2004 2:01 AM
To: Windows System Software Devs Interest List
Subject: [ntdev] Device Manager Error Codes

From time to time, i’ll have a device in device manager have
either a yellow triangle, or some symbol on it indicating an
error. I’ll go into properties to get more information and I
see some string and an error code in the form ‘Code 9’ or
something. These aren’t Win32 errors, and its not ‘big’
enough to be an NTstatus so what is it. Does anyone know
where I can get a list of these codes and what they mean?

thanks,
asa

Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as:
xxxxx@encentrus.com To unsubscribe send a blank email to
xxxxx@lists.osr.com

Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as:
xxxxx@hollistech.com To unsubscribe send a blank email to
xxxxx@lists.osr.com

Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as: xxxxx@encentrus.com
To unsubscribe send a blank email to xxxxx@lists.osr.com

6

So THATS where i can find a list of them. Thanks, I just arbitrarily chose Code 9
from memory as i once had an issue with a USB webcam not installing due to that error.
once again, thanks for the tips.

asa

-----Original Message-----
From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com]On Behalf Of Mathieu Routhier
Sent: Friday, July 09, 2004 8:33 AM
To: Windows System Software Devs Interest List
Subject: RE: [ntdev] Device Manager Error Codes

“Device Manager Error Messages” in the DDK docs.

Mat

-----Original Message-----
From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com] On Behalf Of Asa Yeamans
Sent: Friday, July 09, 2004 2:01 AM
To: Windows System Software Devs Interest List
Subject: [ntdev] Device Manager Error Codes

From time to time, i’ll have a device in device manager have either a yellow
triangle, or some symbol
on it indicating an error. I’ll go into properties to get more information
and I see some string and
an error code in the form ‘Code 9’ or something. These aren’t Win32 errors,
and its not ‘big’ enough to
be an NTstatus so what is it. Does anyone know where I can get a list of
these codes and what they mean?

thanks,
asa

Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as: xxxxx@encentrus.com
To unsubscribe send a blank email to xxxxx@lists.osr.com

Questions? First check the Kernel Driver FAQ at http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as: xxxxx@rivin.net
To unsubscribe send a blank email to xxxxx@lists.osr.com

7

Check out
http://support.microsoft.com/default.aspx?scid=kb;EN-US;310123

–
Mark Cariddi
Consulting Associate
OSR, Open Systems Resources, Inc.
http://www.osr.com/
“Asa Yeamans” wrote in message news:xxxxx@ntdev…
From time to time, i’ll have a device in device manager have either a yellow
triangle, or some symbol
on it indicating an error. I’ll go into properties to get more information
and I see some string and
an error code in the form ‘Code 9’ or something. These aren’t Win32 errors,
and its not ‘big’ enough to
be an NTstatus so what is it. Does anyone know where I can get a list of
these codes and what they mean?

thanks,
asa

8

> From time to time, i’ll have a device in device manager have either a yellow

triangle, or some symbol
on it indicating an error. I’ll go into properties to get more information
and I see some string and
an error code in the form ‘Code 9’ or something.

Look for CM_PROB_xx in the DDK’s headers (user-mode SETUPAPI.H or such).

Maxim Shatskih, Windows DDK MVP
StorageCraft Corporation
xxxxx@storagecraft.com
http://www.storagecraft.com