Device Install failed with error 32

NTDEV
1

I have seen a problem with my WDM driver install, which is seen very
rarely on some systems. Out of three boards, one board would fail this
way.

Device Manager indicates an yellow bang indicating the drivers could not
be found. The setupapi.log indicates the “Device Install failed with
error 32”

Process cannot access the file because it is being used by another
process.

I have a device install program which uses the latest device management
api’s ( uses UpdateDriverForPlugAndPlayDevices ) to install the driver.

Can anybody help me analyze this error ??

VJ

2

Hi All,

I have seen a problem with my WDM driver install, which is seen very
rarely on some systems with Windows 2000 Professional.

Out of three boards, one board would fail this way.

The setupapi.log indicates the “Device Install failed with error 32”
Process cannot access the file because it is being used by another
process.

Snippet of setupapi.log as follows

Doing full install of PCI....\REV_01\2&EBB567F&0&68.

An unsigned or incorrectly signed driver (c:\program
files\companyName\driver\dlgc.cat) was installed for DeviceName. Error
0x800b0100: No signature was present in the subject.

Device install finished with error Error 32: The process cannot access
the file because it is being used by another process.

Completed default installer, error: Error 32: The process cannot access
the file because it is being used by another process.

Currently this is a unsigned driver. Device Manager indicates an yellow
bang indicating the drivers could not be found.

Can anybody help me analyze this error ??

VJ

Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as: unknown lmsubst tag argument:
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To unsubscribe send a blank email to xxxxx@lists.osr.com

3

(not sure if this is revelant or not, i think so but your post has
conflicting information)

Check the driver signing policy on the machines in question.

system properties -> hardware -> driver signing

If you’re drivers aren’t signed they could be getting blocked.

BR,
Rob Linegar
Software Engineer
Data Encryption Systems Limited
www.des.co.uk | www.deslock.com

From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com] On Behalf Of Parvatikar, Vijay
Sent: 10 November 2004 16:03
To: Windows System Software Devs Interest List
Subject: [ntdev] Device Install failed with error 32

Hi All,

I have seen a problem with my WDM driver install, which is seen very
rarely on some systems with Windows 2000 Professional.

Out of three boards, one board would fail this way.

The setupapi.log indicates the “Device Install failed with error 32”
Process cannot access the file because it is being used by another
process.

Snippet of setupapi.log as follows

Doing full install of PCI....\REV_01\2&EBB567F&0&68.

An unsigned or incorrectly signed driver (c:\program
files\companyName\driver\dlgc.cat) was installed for DeviceName. Error
0x800b0100: No signature was present in the subject.

Device install finished with error Error 32: The process cannot access
the file because it is being used by another process.

Completed default installer, error: Error 32: The process cannot access
the file because it is being used by another process.

Currently this is a unsigned driver. Device Manager indicates an yellow
bang indicating the drivers could not be found.

Can anybody help me analyze this error ??

VJ

Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as: unknown lmsubst tag argument:
‘’
To unsubscribe send a blank email to xxxxx@lists.osr.com

Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as: unknown lmsubst tag argument:
‘’
To unsubscribe send a blank email to xxxxx@lists.osr.com

4

Hi Rob,

Here is the Setup :

Dell Desktop Chassis

Windows 2000 Professional O.S

Three boards are present in the system

Driver should get installed even if it is not a signed driver. Please
note that this is Windows 2000 O.S. By default, there is no strict
policy against unsigned drivers.

In my case, the drivers successfully installed for other two boards but
only one board fails to install.

Thanks & Regards,
Vijay

From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com] On Behalf Of Rob Linegar
Sent: Wednesday, November 10, 2004 11:24 AM
To: Windows System Software Devs Interest List
Subject: RE: [ntdev] Device Install failed with error 32

(not sure if this is revelant or not, i think so but your post has
conflicting information)

Check the driver signing policy on the machines in question.

system properties -> hardware -> driver signing

If you’re drivers aren’t signed they could be getting blocked.

BR,

Rob Linegar
Software Engineer
Data Encryption Systems Limited
www.des.co.uk | www.deslock.com

From: xxxxx@lists.osr.com
[mailto:xxxxx@lists.osr.com] On Behalf Of Parvatikar, Vijay
Sent: 10 November 2004 16:03
To: Windows System Software Devs Interest List
Subject: [ntdev] Device Install failed with error 32

Hi All,

I have seen a problem with my WDM driver install, which is seen very
rarely on some systems with Windows 2000 Professional.

Out of three boards, one board would fail this way.

The setupapi.log indicates the “Device Install failed with error 32”
Process cannot access the file because it is being used by another
process.

Snippet of setupapi.log as follows

Doing full install of PCI....\REV_01\2&EBB567F&0&68.

An unsigned or incorrectly signed driver (c:\program
files\companyName\driver\dlgc.cat) was installed for DeviceName. Error
0x800b0100: No signature was present in the subject.

Device install finished with error Error 32: The process cannot access
the file because it is being used by another process.

Completed default installer, error: Error 32: The process cannot access
the file because it is being used by another process.

Currently this is a unsigned driver. Device Manager indicates an yellow
bang indicating the drivers could not be found.

Can anybody help me analyze this error ??

VJ

Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as: unknown lmsubst tag argument:
‘’
To unsubscribe send a blank email to xxxxx@lists.osr.com

Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as: unknown lmsubst tag argument:
‘’
To unsubscribe send a blank email to xxxxx@lists.osr.com

Questions? First check the Kernel Driver FAQ at
http://www.osronline.com/article.cfm?id=256

You are currently subscribed to ntdev as: unknown lmsubst tag argument:
‘’
To unsubscribe send a blank email to xxxxx@lists.osr.com