Debugging a non responsive shutdown

WINDBG
1

Running HCT v9.5 on Windows 2000 sp4, when my driver is installed, will
soft-hang before reboot (Explorer is closed, only the mouse cursor
remains).

I’m new to WinDbg. Any tips on debugging a soft-hang during shutdown? I
don’t see any resources in my driver causing the hang. What could cause
Windows to not shutdown?

Thanks.

2

In debugging shutdown hangs, I usually start by looking at the Winlogon
process. Look for a thread that is trying to shutdown and getting stuck…

Marybeth Croci

-----Original Message-----
From: xxxxx@charter.net [mailto:xxxxx@charter.net]
Sent: Thursday, July 03, 2003 4:05 PM
To: Kernel Debugging Interest List
Subject: [windbg] Debugging a non responsive shutdown

Running HCT v9.5 on Windows 2000 sp4, when my driver is installed, will
soft-hang before reboot (Explorer is closed, only the mouse cursor
remains).

I’m new to WinDbg. Any tips on debugging a soft-hang during shutdown? I
don’t see any resources in my driver causing the hang. What could cause
Windows to not shutdown?

Thanks.

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