Blank Screen of Death

WINDBG
1

All,

I am experiencing a problem with a filter driver on XP SP2. The problem is
that rather than getting a bugcheck or similar stop, the machine in question
halts. Power lights are on, so is the hard disk light but the screen goes
blank. WinDbg will not break into the halted machine.

Has anyone experienced anything like this before?

Many thanks in advance,

Carl

2

Were going to need a little more information here, Carl. Is this
intermittent or consistent? If it’s the former, you’re pretty much down
to guessing. If it’s the later, what do your traces tell you before it
occurs?

If you haven’t tried it yet, you might want to give Driver Verifier a try.

Good luck,

mm

Carl wrote:

All,

I am experiencing a problem with a filter driver on XP SP2. The problem
is that rather than getting a bugcheck or similar stop, the machine in
question halts. Power lights are on, so is the hard disk light but the
screen goes blank. WinDbg will not break into the halted machine.

Has anyone experienced anything like this before?

Many thanks in advance,

Carl

3

Martin,

Apologies, I only just spotted your reply. The machine in question is (as
you’d expect) pre-installed and configured by Toshiba. I was concerned that
the machine was broken, the Intel USB port drivers were not loading either,
so I used the factory restore CD and still no joy; the same problem.

Driver Verifier wasn’t picking up anything at all.

So, about an hour ago, I’ve just finished re-installing XP MCE 2005 from
MSDN and low and behold - Trap02/NMI Parity Error.

Interestingly though, I do get access with WinDbg. I guess intelppm is
different on the factory restore disk and through some kind of error isn’t
able to initiate the blue screen/kd access and was only halting.

As to the cause of the NMI Parity Error, it turned out to be a bug in my
legacy filter driver. As you’d expect, it was pretty random when the fault
arrived, but at least it was 100% reproducible and for this error,
unusually, didn’t take long to track down.

Thank you for your response!

Carl

“Martin O’Brien” wrote in message
news:xxxxx@windbg…
> Were going to need a little more information here, Carl. Is this
> intermittent or consistent? If it’s the former, you’re pretty much down
> to guessing. If it’s the later, what do your traces tell you before it
> occurs?
>
> If you haven’t tried it yet, you might want to give Driver Verifier a try.
>
> Good luck,
>
> mm
>
>
> Carl wrote:
>> All,
>>
>> I am experiencing a problem with a filter driver on XP SP2. The problem
>> is that rather than getting a bugcheck or similar stop, the machine in
>> question halts. Power lights are on, so is the hard disk light but the
>> screen goes blank. WinDbg will not break into the halted machine.
>>
>> Has anyone experienced anything like this before?
>>
>> Many thanks in advance,
>>
>> Carl
>>
>