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Incompatibility between a virtual USB host controller and Intel USB 3.1 extensible Host Controller

Timothy_JohnsonTimothy_Johnson Member Posts: 4
edited January 28 in NTDEV

After installing a remote USB host controller (virtual) on Windows 10, one of my two native USB controllers fails with a Device Status of:
"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31). Object Name already exists".
If I disable the remote USB Host Controller, it works. Interestingly enough, there is also a second Intel USB 3.1 extensible Host Controller which works fine. It looks like it's a naming conflict, but I'm not sure where to look to pinpoint it. It's a production machine so I cannot break into it via Windbg. Any suggestions on how to pinpoint the problem?

Post edited by Timothy_Johnson on


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