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We have developed a WBF driver for fingerprint. Occasionally we are observing below issue.
Details are from event viewer
1. Surprise removal
USB device draining system power when system is idle.
Removal action failed: SkippedAsPersistentIoObserved
Source : USB-USBHUB3
Task category: Surprise Removal
then crash event
2. A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.
Task category: User-mode Driver problems.
Not able to capture details in the driver logs.
How to find the root cause ? What could be possible issue.
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