Hi Team,
I am looking into one system hung issue and my customer shared complete memory dump of the system(Win 8.1 64-bit OS). When I loaded the memory dump in 64-bit WinDbg, the message “The context is partially valid. Only x86 user-mode context is available.” is displayed. I do notice abnormal behavior after running some WinDbg commands (like !vm or !locks).
01cff940: Unable to get paged pool info
332089b0: Unable to get page file name
NonPagedPool Usage: 0 ( 0 Kb)
30fac000: Unable to get pool descriptor, paged pool usage may be wrong
PagedPool Usage: 0 ( 0 Kb)
Unable to read nt!_LIST_ENTRY.Flink at 01c843d0
**** DUMP OF ALL RESOURCE OBJECTS ****
01c72970: Unable to get value of ExpSystemResourcesList
I have also noticed that WinDbg commands will work normally after switching to x64(AMD). I want to know the reason for message “The context is partially valid. Only x86 user-mode context is available.”
NOTE: I have already referred https://support.microsoft.com/en-us/help/2528507 and in my case OS is Win 8.1, so this article is not related.