RE: two machines, same DMP file, different results - why- ?

Did you try using “!sym noisy” to see where each machine is loading symbols
from? That often tells you what is different between them - access
problems, slightly different path spellings, etc.

Regards,

Tony

Tony Mason
Consulting Partner
OSR Open Systems Resources, Inc.
http://www.osr.com
?
Hope to see you at the next OSR file systems class March 11, 2002 in Boston!

-----Original Message-----
From: xxxxx@avaya.com [mailto:xxxxx@avaya.com]
Sent: Thursday, February 21, 2002 11:12 AM
To: Kernel Debugging Interest List
Subject: [windbg] two machines, same DMP file, different results - why?

I have two W2K machines that i’m using to analyze Dr.Watson-generated .DMP
files. Problem is, one gets symbolic information and the other doesn’t.

I have the same on both machines:

** a particular dump file that i have copied to both machines.

** the .EXE and .DLL where the exception occurred

** the same version of Windbg (4.00.0018) installed on both (i just
reinstalled both of them in the past two days)

I don’t know what else to look at, but there’s **something** different
between the two because i get different behavior!! I’m including the
initial output text of Windbg below - a block of lines for each machine.

Note that i get ‘better’ output for SYSTEST, and ‘worse’ output for
LAPTOP.

Please make a suggestion as to what i should change, or what i’m doing
wrong!!! Thanks.

i
r h
c Pennenga, Avaya, Inc.

------------------- machine SYSTEST begin
Symbol search path is: I:\lib\dumps\020215systestdrwatson

Loading Dump File
[I:\lib\dumps\020215systestdrwatson\classificationof_user.dmp]
User Dump File: Only application data is available

Loaded dbghelp extension DLL
Loaded ext extension DLL
Loaded uext extension DLL
Loaded ntsdexts extension DLL

Microsoft (R) Windows User-Mode Debugger Version 4.0.0018.0
Copyright (c) Microsoft Corporation. All rights reserved.

Windows NT 4 Version 1381 UP Free x86 compatible
System Uptime: not available
Symbol search path is: I:\lib\dumps\020215systestdrwatson
Executable search path is:
WARNING: Teb 46 pointer is NULL - defaulting to 7ffd4000
WARNING: 7ffd4000 does not appear to be the right TEB

Access violation - code c0000005 (!!! second chance !!!)
eax=00000006 ebx=04203540 ecx=06c797d8 edx=0000002d esi=04203540
edi=000a0000
eip=03b9ae22 esp=058af844 ebp=058af890 iopl=0 nv up ei pl nz na po
nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
efl=00000206
*** WARNING: Unable to verify checksum for
g3pd!classificationOf+12:
03b9ae22 0fbe08 movsx ecx,byte ptr [eax]
ds:0023:00000006=??
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
KERNEL32.dll -
------------------- end SYSTEST
------------------- machine LAPTOP begin
Symbol search path is: c:\work\dumps\020215systestdrwatson

Loading Dump File
[C:\work\dumps\020215systestdrwatson\classificationof_user.dmp]
User Dump File: Only application data is available

Loaded dbghelp extension DLL
Loaded ext extension DLL
Loaded uext extension DLL
Loaded ntsdexts extension DLL

Microsoft (R) Windows User-Mode Debugger Version 4.0.0018.0
Copyright (c) Microsoft Corporation. All rights reserved.

Windows NT 4 Version 1381 UP Free x86 compatible
System Uptime: not available
Symbol search path is: c:\work\dumps\020215systestdrwatson
Executable search path is:
WARNING: Teb 46 pointer is NULL - defaulting to 7ffde000
WARNING: 7ffde000 does not appear to be a TEB
PEB is paged out (Peb = 7b09dcdf). Type “.hh dbgerr001” for details
Access violation - code c0000005 (!!! second chance !!!)
eax=00000006 ebx=04203540 ecx=06c797d8 edx=0000002d esi=04203540
edi=000a0000
eip=03b9ae22 esp=058af844 ebp=058af890 iopl=0 nv up ei pl nz na po
nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
efl=00000206
03b9ae22 0fbe08 movsx ecx,byte ptr [eax]
ds:0023:00000006=??
0:046> .reload
PEB is paged out (Peb = 7b09dcdf). Type “.hh dbgerr001” for details
------------------- end LAPTOP


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